The event organiser, London Global Media, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy – London Global Media
This privacy policy informs you of how London Global Media collects, uses, and protects your personal data when you purchase a ticket through our online box office.
1. What data do we collect?
To process your ticket orders, we collect the following information:
- Identity: First name, last name.
- Contact details: Email address, phone number.
- Transaction data: Details of the tickets purchased and the transaction amount (please note: credit card details are securely processed by our payment providers and are never stored by London Global Media).
2. Why do we collect your data?
We use your data to:
- Generate and send your electronic tickets by email.
- Send you important information regarding the event (schedule changes, cancellations, access instructions).
- Manage access control on the day of the event.
- Comply with our accounting and legal obligations.
3. Who has access to your data?
Your data is strictly confidential. It is only shared with:
- Ticket Tailor: Our ticketing platform.
- Payment providers (Stripe/PayPal): To secure the transaction.
- We never sell, rent, or share your data with third parties for marketing purposes without your explicit consent.
4. Data Retention
We keep your personal data only for as long as necessary to manage the event and to comply with our tax obligations (retention of invoices).
5. Your Rights
In accordance with data protection laws (GDPR), you have the following rights:
- The right to access and correct your data.
- The right to erasure (the right to be forgotten) after the event.
- The right to object to receiving marketing communications.