The event organiser, London Schnauzer Social, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Introduction
This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are London Schnauzer Social, the data controller of your personal data.
This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at londonschnauzersocial@gmail.com.
Personal data we collect
We collect, process, store and use personal data when you book a ticket and buy any of our associated products and services to an event, including your name, email address, phone number (optional), Instagram handle (optional), your schnauzer's name, and any allergy information you choose to share, together with payment information.
Allergy information is collected solely for the purpose of attendee safety on the day of the event and is not used for any other purpose. This is treated as special category data under UK GDPR and is handled with additional care.
We may also collect personal data that you give to us about other people if you register them to attend an event. You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.
You do not need to provide us with any personal data to view our event ticket shop. However, we may still collect the information set under the Data we automatically collect section of this policy.
When you contact us by email or through our social media channels, we may keep a record of the correspondence.
Photos and videos
We may take general photos and videos at our events for use on our social media channels. If you would prefer not to be included, please contact us before the event and we will do our best to keep you out of shots.
If you book a Studio Photography session specifically, you will be asked to give explicit consent before any resulting photos or videos are shared on social media. You may withdraw this consent at any time by contacting us.
Data we automatically collect
When you visit our event ticket shop, we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device's unique ID number; (b) technical information about your device such as type of device, web browser or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies in accordance with the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our event ticket shop and the events we run.
Lawful processing of your personal data
We will use your personal data in order to comply with our contractual obligation to supply to you your tickets to an event and any associated products and services, including to contact you with any information relating to the event or your purchases, to deliver the event and your purchases to you in accordance with any requests you make and that we agree to, and to deal with any questions, comments or complaints you have in relation to the event or your purchases.
We may also use your personal data for our legitimate interests, including dealing with any customer service you require, ensuring attendee safety, and for audit purposes.
Who do we share your data with?
We may share your personal data with service providers who help us run our events, including our payment provider (Stripe) and our event ticketing provider (Ticket Tailor).
Under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, or to protect a third party's rights, property, or safety.
Where we hold and process your personal data
Some or all of your personal data may be stored or transferred outside of the UK and the European Union (the EU), for example if any of our service providers or their servers are based outside of the UK or EU. We shall only transfer your personal data to organisations that have provided adequate safeguards in respect of your personal data.
Cookies
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. Our event ticket shop uses cookies so that we can recognise you when you return and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings to notify you when you have received a cookie, or to refuse to accept cookies. Please note that our event ticket shop may not operate efficiently if you refuse to accept cookies.
Security
We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. Any payment transactions are encrypted using SSL technology.
However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your personal data, we do not promise that your personal data will always remain completely secure.
Your rights
You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at londonschnauzersocial@gmail.com.
If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the UK supervisory authority: the Information Commissioner, see ico.org.uk.
Retention
If you have booked a ticket or associated products and services with us, or contacted us with a question or comment, we shall retain your personal data for 12 months following the event to respond to any further queries you might have, after which it will be securely deleted, except where we are required to retain it for accounting or legal purposes.
General
If any provision of this policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed in accordance with the law of England and Wales, and you agree to submit to the exclusive jurisdiction of the English Courts.
We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it.