The event organizer, Lucky Cat Mahjong, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Privacy Policy

Effective Date: July 7, 2026

Your privacy is incredibly important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase tickets to our events, or interact with our community.

1. Information We Collect

We only collect information that you directly provide to us or that is necessary to fulfill your ticket orders and provide a great experience.

Ticketing and Account Information: When you buy a ticket, we collect your name and email address.
Supplementary Event Questions: We collect your responses to event-specific questions asked during checkout, such as your game skill level, to help us organize and optimize the event experience.
Media (Photos & Videos): We capture photography and video footage at our live events. This media may be used on our website, social media channels, and future promotional materials to showcase our community.
Payment Data: Payment processing is handled securely by our third-party billing partners via our ticketing platform, Ticket Tailor. We do not store or have direct access to your credit card details.
What We Do NOT Collect: We do not collect or store your physical address or location.

2. How We Use Your Information

We use your information strictly to run our events and support our community. Specifically, we use it to:

Process your ticket purchases and send you order confirmations.
Send you critical updates about events you are attending (e.g., time changes, event logistics).
Use your skill level and other preferences to structure event activities, seating, or matchups effectively.
Share news, upcoming events, or special announcements if you have opted in to our mailing list. You can unsubscribe at any time.
Promote our community and events using the photos and videos captured during our gatherings.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with trusted service providers who help us operate:

Ticketing Platforms: We use Ticket Tailor to manage event registration and ticket fulfillment.
Website Analytics & Hosting: Standard tools that help us keep our website up, running, and user-friendly.
Legal Requirements: We will only disclose information if required to do so by law or to protect the safety of our community members and events.

4. Cookies and Tracking

We use cookies to ensure our website functions correctly. These cookies help remember your ticket selection as you move through the checkout steps. You can adjust your browser settings to refuse cookies, but doing so may cause the embedded ticket checkout to malfunction.

5. Data Security

We take data security seriously and use industry-standard physical, electronic, and procedural safeguards to protect your personal information. However, please remember that no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You are always in control of your data. You have the right to:

Ask us what personal data we hold about you.
Request that we correct any incorrect or outdated information.
Request that we delete your personal data from our active marketing systems.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our events or legal requirements. When we do, we will update the "Effective Date" at the top of this page.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us directly through our website contact channels.