The event organiser, Mini Ravers UK, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Purpose of this Privacy Notice
Mini Ravers is committed to protecting your personal data and being transparent about how we use it.
Using personal data helps us deliver safe, enjoyable events and provide relevant information to parents, guardians, and customers. This notice explains how we collect, use, store, and protect personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains:
- What personal data we collect
- How we use your data
- When we may share your data with third parties
- How we keep your data secure
- Your rights under UK GDPR
Who We Are
Mini Ravers is the Data Controller responsible for your personal data.
📧 contact@miniravers.com
What Information We Collect
Information you provide to us
This may include:
- Name
- Email address
- Phone number
- Billing and ticket purchase details
- Child age information (for age verification where required)
- Communications with us via email, phone, or social media
- Information provided when entering competitions, signing up for updates, or joining waitlists
Information collected automatically
When you use our website, we may collect:
- IP address
- Browser and device information
- Pages visited and interactions
- Email engagement data (e.g. opens and clicks)
Event-related information
- CCTV footage at venues (for safety and security)
- Photographs or videos taken at events
- Incident or accessibility information (where required)
Sources of Personal Data
We receive personal data:
- Directly from you
- From ticketing platforms such as OnlineTicketSeller
- From marketing, analytics, or digital service providers
- From publicly available sources
Lawful Bases for Processing
We process personal data under the following lawful bases:
Contract
- To process ticket purchases and manage event entry
- To communicate important event information
Legitimate Interests
- To operate and improve our events
- To communicate service-related updates
- To ensure safety, security, and proper event management
- To prevent misuse of tickets
Consent
- For marketing communications
- For processing health or accessibility information
You can withdraw consent at any time.
Legal Obligations & Vital Interests
- To comply with legal requirements
- To protect the safety of attendees where necessary
How We Use Your Data
We use personal data to:
- Manage ticket sales and entry
- Communicate event updates
- Provide customer support
- Improve our website and services
- Ensure safety and security at events
- Send marketing communications where consent has been given
Sharing Your Personal Data
We may share your data with trusted third parties including:
- Ticketing platforms
- Payment processors
- Event venues and security teams
- IT, marketing, and analytics providers
- Law enforcement or authorities where legally required
We do not sell your personal data.
Data Security
We use appropriate technical and organisational measures to protect your personal data and ensure third parties do the same.
International Transfers
If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.
How Long We Keep Your Data
We retain personal data only as long as necessary:
- Ticketing and transaction data may be retained for legal and accounting purposes
- CCTV footage is typically retained for up to 31 days, unless required longer for investigations
- Marketing data is kept until consent is withdrawn
Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability (where applicable)
- Withdraw consent at any time
To exercise your rights, contact:
📧 contact@miniravers.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Marketing Preferences
You can unsubscribe from marketing communications at any time by using the link in our emails or by contacting us directly.
Changes to This Notice
We may update this Privacy Notice from time to time. Any changes will be published on this page.
Contact Us
If you have questions or concerns about this Privacy Notice or how your data is used, please contact:
📧 contact@miniravers.com