Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
National Museums Northern Ireland
We are registered as a charity and our registration number is NIC103729.
We are registered as a data controller with the Information Commissioner’s Office and our registration reference is Z6753239.
We collect the personal data that you may volunteer as part of ticket bookings, online purchases, Membership or donation forms, e-newsletter sign-ups and visitor surveys.
Personal information we collect may include:
We will also collect and hold information about any contact you have with us as a visitor, customer or supporter of National Museums Northern Ireland, and may consist of details of:
We collect information about you when you make a gift to the Museum’s collections, or indicate a future bequest. This information is used to verify the provenance and copyright of the item, and to provide an audit of ownership, and will not be made public without seeking the donor’s consent.
Depending on your relationship with National Museums Northern Ireland, and the preferences you have indicated, data we hold may be used by us for the following purposes:
There are some Membership and donation communications that we are required to send regardless of your contact preferences. These are essential communications, deemed necessary to fulfil our contractual obligations to you. This would include Direct Debit confirmations and advanced notices, thank you letters, membership cards and renewal reminders, Gift Aid confirmation letters and querying returned mail or bounced Direct Debit payments with you.
In common with many websites, we use "cookies" to help us gather the following information from visitors to nmni.com for example:
We use information from cookies, for example, to learn about the number of visitors to our site and the type of technology that our visitors use. Cookies help us to monitor what sort of content is popular and to assess visitors browsing habits. When a user revisits the site, we may recognise the user by the cookie and customise the user's experience accordingly.
We do not disclose personal data to any third parties or external organisations, other than data processors carrying out work on our behalf or where your contact details have been requested from us by the NI Public Health Agency for the purposes of COVID 19 contact tracing, in which case our lawful basis for processing will be that processing is necessary for the performance of a task carried out in the public interest.
Any data processors appointed by us are acting as approved data processors for National Museums Northern Ireland and we retain full responsibility for your personal data. Data processors will act only on our instructions.
We are required to ensure any transfers of data will be done securely, in accordance with best practice, and in compliance with the General Data Protection Regulations 2018.
Your data will never be sold or passed to any third party for any other purpose.
We have implemented security procedures, rules and technical measures to protect the personal data that we have under our control from:
All our employees and data processors, who have access to, and are associated with the processing of personal data, are legally obliged to respect the confidentiality of our visitors’ and supporters’ personal data.
You can check what personal information we hold about you, update your information, ask us to remove your information or correct any inaccuracies in such personal information by contacting us. This is called a Subject Access Request.
To make a Request you will need to provide adequate proof of identity such as a copy of your passport, birth certificate or driving licence before your request can be processed. Please try to be as clear as possible about the information you are seeking.
Once we have received your Subject Access Request, and proof of identity, you will receive a response from us within 30 days.
Subject Access Requests should be sent to: firstname.lastname@example.org
Data Protection Officer
National Museums Northern Ireland
Cultra, Holywood, Co. Down, BT18 0EU