The event organizer, Outline, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Effective Date: 04/17/2026
Organization: Outline
This Privacy Policy explains how Outline (“we,” “us,” or “our”) collects, uses, and shares your personal information when you purchase tickets, register for events, or interact with our website and services.
We use third-party service providers such as Ticket Tailor for ticketing, Stripe for payment processing, and email marketing platforms to operate our events and communications.
1. Information We Collect
When you interact with our platform, we may collect the following information:
A. Information You Provide
- Name
- Email address
- Phone number (if provided)
- Billing details (processed securely via Stripe or other payment processors)
- Event registration or ticket purchase details
- Any additional information you voluntarily provide (e.g., waivers, accessibility needs, or survey responses)
B. Automatically Collected Information
- Device and browser information
- IP address
- Website usage data (pages visited, clicks, referral source)
C. Third-Party Platform Data
We use third-party services such as:
- Ticket Tailor for ticket sales and event registration
-
Stripe for secure payment processing
These providers may collect and process your information according to their own privacy policies.
We do not directly store full credit card details.
2. How We Use Your Information
We use your information to:
- Process ticket purchases and event registrations
- Send order confirmations, tickets, receipts, and event updates
- Manage event operations and attendee communications
- Provide customer support
- Improve our events and services
- Analyze event performance and attendance trends
- Send marketing communications about upcoming events, promotions, and related offerings
3. Marketing Emails & Communications
By purchasing a ticket, registering for an event, or submitting your email through our platform, you consent to receive marketing communications from us.
These may include:
- Upcoming event announcements
- Early access or discounted ticket offers
- Newsletters or updates about our programming
- Related opportunities we believe may be relevant to you
You may opt out at any time by:
- Clicking the “unsubscribe” link in any email
- Contacting us at outlinefestival.wa@gmail.com
You will still receive essential transactional emails (such as tickets, receipts, or event changes) even if you opt out of marketing.
4. How We Share Your Information
We do not sell your personal data. We may share your information with trusted third parties only as needed to operate our events:
A. Ticketing & Event Platform
- Ticket Tailor – to manage ticket sales, registrations, and attendee lists
B. Payment Processing
- Stripe – to securely process payments and prevent fraud
C. Email & Communication Services
- Email marketing platforms (e.g., Mailchimp, ConvertKit, or similar tools) to send communications you’ve opted into
D. Legal or Operational Requirements
We may disclose information if required to:
- Comply with legal obligations
- Enforce our terms and policies
- Protect the rights, safety, or property of attendees or organizers
5. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or reporting requirements
- Support future event communications (unless you opt out or request deletion)
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or updates
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at: outlinefestival.wa@gmail.com
7. Data Security
We rely on secure third-party providers (including Stripe and Ticket Tailor) that use industry-standard encryption and security practices. While we take reasonable steps to protect your data, no system is completely secure.
8. Third-Party Services
Our platform integrates with third-party services such as:
- Ticket Tailor (ticketing system)
- Stripe (payment processing)
- Email marketing providers
Each of these services has its own privacy policy governing how they handle your data.
We encourage you to review their policies directly.
9. Children’s Privacy
Our events are not directed toward individuals under the age of 13 (or applicable minimum age in your jurisdiction), and we do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Outline
Email: outlinefestival.wa@gmail.coom
Website: outlinewa.com/