The event organiser, PEMFiT Old Trafford, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Effective Date: 05/12/2025
PEMFiT is registered at:
FM House
Bentley Wood Way
Network 65 Business Park
Burnley
Lancashire
BB11 5ST
Welcome to PEMFit we are a leading provider of optimising your health & wellbeing (“we”, “our”, or “us”) refers to our subsidiaries:
- PEMFiT Burnley Ltd: Company registration 115496216
- PEMFiT City of London Ltd: Company registration 15299491
- PEMFiT Old Trafford Ltd: 15299818
- PEMFiT Perth & Kinross Ltd: 15300518
- PEMFiT Lancaster Ltd: 15734779
PEMFiT takes the protection of your personal data very seriously and strictly adheres to the rules laid out by data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws such as the Data Protection Act 2018, The Data Use & Access Act 2025 and the Privacy & Electronic Communications Regulations.
We have appointed a Data Protection Officer (DPO) who is responsible for monitoring and providing guidance with our compliance status. If you have any questions about this privacy notice, please contact us by using the contact information in section 11.
By using our website, products and services, you consent to the practices described in this privacy notice.
1. Information We Collect
We may collect and process the following data:
- Personal information (such as your first name, last name, address, email address, phone number and mobile number, right to work and recruitment data, chat conversations)
- Technical data (including IP address, & Geographical location browser type and language, operating system, device information, time zone, communication & marketing preferences, financial information, training & analytical information)
- Usage data (pages visited, time spent on the site, clickstream data, scrolling, clicks and mouse hovers)
- Cookies and tracking technologies – A banner is displayed on our website giving you clear information about the purpose, storage, and access to the cookies and to confirm you have given consent before it captures data. (please refer to our Cookie Policy for details)
2. Why we Use Your Information
We may use the collected information to:
- ● Provide and manage our services
● To communicate with you
● To perform a contract or take steps before entering into a contract
● To process payments
● Respond to inquiries and provide customer support
● Improve our website and user experience
● To monitor the performance of our website
● Contact you via email or mobile for booking confirmations, service updates, or relevant offers (only if you’ve opted in to receive marketing communications).
● To provide you with information that you have requested or which we may feel may be of relevant interest to you
● To provide dashboard to monitor trends, analysis performance and make informed decisions
● For marketing and advertising purposes or you are an existing customer who has purchased similar products and/or services from us
● For training purposes
● To provide Human Resources functions and services including recruitment and right to work
● To conduct surveys and solicit customer feedback
● Comply with legal obligations
3. Where we collect information from:
● When you work for us
● When filling out enquiry or Intake booking forms on our website
● Completion of Session forms
● Clients
● Customers
● Suppliers
● Subsidiaries
● PEMFiT Franchise
● Social Media
● External Events, Exhibitions and Off-site sessions
● Paid media
● Partnerships/collaboration
4. Legal Basis for Processing (GDPR)
We only collect and use personal information when the law allows us to. Under the UK GDPR, we process personal data based on the following legal grounds:
● Consent – when you have given clear unambiguous explicit permission for us to process your personal data
● Contract – when processing is necessary for a contract
● Vital Interest – if processing is necessary to protect the vital interest of data subjects and that of another person
● Legal obligation – when processing is necessary to comply with the law
● Legitimate interests – when processing is necessary for our legitimate interests and does not override your data protection rights
● Public Record – where personal data has been manifestly made public by the data subject
● Public Health – where processing is necessary for reasons of public health
● Archiving – where processing is necessary for archiving purposes in the public interest
You can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us directly at enquiries@pemfit.co.uk
5. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
● Service providers and partners who help us operate our website and to provide services and products
● Legal authorities if required to do so by law
● Other parties with your consent or at your direction
● Our subsidiaries
● PEMFiT franchises
We may collect and share information from and to:
● Zoho (our CRM supplier)
● Pulse PEMF (our products supplier)
● Shopify (online checkouts for payments)
● Microsoft
● Google
● Atwood Digital (Marketing Agency)
● Vault Consultancy (Marketing Consultancy)
● Azets (our payroll provider)
● Xero (our Accountancy provider)
● Foremore (Marketing Consultancy)
● Easy Booking
● Our CCTV provider
● Our broadband and website provider
● Professional advisers (Lawyers, auditors, DPO)
All third parties are required to respect the security of your personal data and to treat it in accordance with data protection law.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint, for litigation purposes or where we are required by law.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
7. Your Data Protection Rights
Under UK GDPR, you have the right (unless prohibited by law) to:
- ● Access your personal data
- ● Rectify inaccurate or incomplete data
- ● Request erasure of your data
- ● Restrict or object to the processing of your data
- ● Data portability
- ● Withdraw consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal)
- ● Be informed
- ● Prevent Automated individual decision making, including profiling
- ● Complain about the way in which we process your personal information
To exercise your rights, please contact us at: [enquiries@pemfit.co.uk]
8. Security of Your Data
We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. We have in place a robust access control policy which limits access to your personal data to those who only have a business need to know or a legal basis for doing so. However, no method of transmission over the internet is 100% secure.
We have policies and procedures to handle any potential data security breaches, and data subjects, third parties, and any applicable regulators will be notified where we are legally required to do so.
We only use individuals who are registered as AOPP certified, and we are compliant with the Payment Card Industry (PCI) Data Security Standard (DSS) and payment transactions are encrypted.
We have ensured that all employees complete information security and data protection training and refresher training on an annual basis.
9. Third-Party Links
Links
Unfortunately, the transmission of information via the Internet is not completely secure, so we cannot guarantee the security of your information when it is transmitted to our website or from third-party websites. Any transmission is at your own risk; however, we use strict procedures and security features to prevent unauthorised access.
Our site may from time to time contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, we cannot accept any responsibility or liability, and you will have to agree to such a company’s privacy notice. Please ensure you agree to such policies before submitting your personal data.
Transfers
We may disclose your personal data, listed in section 4 to some third parties to help us deliver our services/products or for marketing purposes. All third parties are contractually bound to protect the personal data we provide to them.
10. Transfers outside of the UK
In this section, we provide information about the circumstances in which your personal data may be transferred and stored in countries outside the UK.
Where we share personal information to third parties outside of the UK any personal information transferred will only be processed on our instruction and we ensure that information security at the highest standard would be used to protect any personal information as required by Data Protection laws.
Where personal data is transferred outside of the UK to a country without an adequacy decision, we will ensure appropriate safeguards are in place prior to the transfer. These could include:
● UK International Transfer Agreements (UK ITAs).
● The Data Protection (Adequacy (United States of America) Regulations 2023 ● EU-US Data Privacy Framework and Data Bridge accreditation
● An exception as defined in Article 49 of the UK GDPR
11. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect data from children. If we have collected personal information on a child, please contact us immediately, so we can remove and/or assess this information for compliance without any undue delay.
12. Children’s Privacy
We take any complaints about our collection and use of personal information very seriously. If you think that our collection or use of personal information is unfair, misleading, or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance. To make a complaint, please contact us via email on dpo@pemfit.co.uk
Alternatively, if you are dissatisfied with the outcome of your complaint or any review carried out by us in relation to information we hold about you, you can make a complaint to the Information Commissioner’s Office, who oversees the UK GDPR regulations. If you wish to do this, you can contact them at: By Post: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF By Website: Click Here By Email: Click Here By Phone: 0303 123 1113 (local rate) or 01625 545 745 (National rate)
13. Changes to This Privacy Policy
We keep this privacy notice under regular review, and we may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under UK GDPR, please contact us at:
PEMFiT
Email: dpo@pemfit.co.uk
Website: https://pemfit.co.uk