The event organiser, Peter Green Chilled, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Introduction
This privacy policy explains how Peter Green Chilled collects, uses and protects your personal data when you purchase tickets or interact with our event pages.
Peter Green Chilled is the data controller responsible for your personal data.
Contact details:
Peter Green Chilled
Leighton Lane, Evercreech, Somerset, BA4 6LQ
sales@petergreenchilled.co.uk
By using our event ticket shop, you agree to the terms outlined within this policy.
Personal Data We Collect
When purchasing tickets or contacting us, we may collect the following information:
- Name
- Email address
- Phone number (if provided)
- Ticket purchase details
- Any information you provide when contacting us
Payments are processed securely by our payment providers. We do not store full payment card details.
If you purchase tickets on behalf of other attendees, you confirm that you have permission to provide their information to us.
How We Use Your Information
We use your personal data to:
- Process ticket purchases
- Send event confirmations and tickets
- Contact you regarding important event information or updates
- Respond to enquiries or customer service requests
- Help manage and improve our events and services
- Comply with legal or regulatory obligations
We only use your personal data where we have a lawful basis to do so.
Marketing Communications
We may occasionally send updates relating to our events or fundraising activities where permitted to do so.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link within emails or by contacting us at sales@petergreenchilled.co.uk.
Sharing Your Information
We may share your information with trusted third-party providers involved in operating our events and services, including:
- Ticket Tailor
- Payment providers such as Stripe or PayPal
- Email communication providers
- IT and website service providers
We only share information necessary for these services to operate.
We may also disclose information where required by law.
Cookies & Analytics
Our event pages may use cookies and similar technologies to improve user experience and help us understand how visitors use the website.
We may use analytics services such as Google Analytics to collect anonymous usage information.
You can control cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.
However, while we take security seriously, no online service can be guaranteed completely secure.
How Long We Keep Your Data
We will only retain your personal data for as long as necessary to:
- Manage ticket purchases and event communications
- Meet legal, accounting or regulatory requirements
- Resolve any customer service queries
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain types of processing
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at sales@petergreenchilled.co.uk.
If you are unhappy with how your data is handled, you may contact the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
Third-Party Links
Our event pages may contain links to external websites or social media platforms. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our event pages.
Contact Us
If you have any questions regarding this policy or your personal data, please contact: