Privacy Policy for PLAYR


The event organiser, PLAYR, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Introduction

Welcome to PLAYR group LTD's privacy policy. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our website, services, or events.

1. Important Information and Who We Are

  • Purpose: This policy outlines how PLAYR group LTD collects and processes your personal data when you use our website, register for our services, participate in our events, or contact us. This includes information like your name, address, email, phone number, and any relevant details about your interests or activities related to our services.
  • Controller: PLAYR group LTD is the data controller responsible for your personal data.
  • Contact Details:
    • Email: info@playrgroup.com
    • Postal Address: 130 Gordon Avenue, Southampton, SO14 6WG
    • Phone Number: +447279415101
  • Your Rights: You have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how we handle your data. We encourage you to contact us first so we can address your concerns directly.
  • Policy Updates: We may update this policy periodically. We will notify you of any significant changes.
  • Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies when you visit them.

2. The Data We Collect About You

We may collect the following types of personal data:

  • Identity Data: Name, date of birth, gender, nationality.
  • Contact Data: Address, email, phone number.
  • Financial Data: Payment details.
  • Transaction Data: Purchase history, payment details.
  • Technical Data: IP address, browser information, device details.
  • Profile Data: Username, password, preferences, feedback.
  • Usage Data: How you use our website and services.
  • Marketing and Communications Data: Your marketing preferences.
  • Aggregated Data: Statistical data that does not identify you.
  • Special Categories of Data: We do not collect sensitive data like race, religion, or health information.

3. How Your Personal Data Is Collected

We collect data through:

  • Direct Interactions: When you register, make a purchase, contact us, or participate in our events.
  • Automated Technologies: Through cookies and website analytics.
  • Third Parties: From payment processors or analytics providers.

4. How We Use Your Personal Data

We use your data:

  • To provide our services and fulfill contracts.
  • To manage our relationship with you.
  • To process payments and transactions.
  • To improve our website and services.
  • For marketing purposes (with your consent).
  • To comply with legal obligations.
  • To provide relevant information to relevant parties, such as scouts, when this is part of the service provided.

Marketing

  • We may send you marketing communications based on your preferences.
  • You can opt out of marketing at any time.
  • We will obtain your express consent before sharing your data with third parties for their marketing purposes.

Cookies

  • We use cookies to improve your website experience. You can manage your cookie preferences in your browser settings.

5. Disclosures of Your Personal Data

We may share your data with:

  • Service providers who help us operate our business.
  • Relevant third parties, such as scouts.
  • In the event of a business transfer.
  • Legal authorities when required.

6. International Transfers

  • We will only transfer data outside of the EEA when there are adequate safety measures in place.

7. Data Security

  • We have security measures to protect your data.
  • We will notify you and the ICO of any data breaches.

8. Data Retention

  • We retain your data only as long as necessary for the purposes we collected it for.
  • You can request data deletion in some circumstances.

9. Your Legal Rights

You have the right to:

  • Access your data.
  • Correct inaccuracies.
  • Request erasure.
  • Object to processing.
  • Restrict processing.
  • Request data transfer.
  • Withdraw consent.