The event organiser, Lodge of Progress 8259, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy – Lodge of Progress
The Lodge of Progress is committed to protecting your personal data and handling it in a fair, lawful and transparent manner. This policy explains how we collect, use and retain personal information when you make a booking through our Ticket Tailor page.
Who we are
The Lodge of Progress operates from Chester-le-Street Masonic Hall, Station Road, Chester-le-Street. For the purposes of data protection law, the Lodge acts as the data controller for any personal data you provide in connection with event bookings.
What information we collect
When you make a booking, we may collect your name, contact details (such as email address), and any information relevant to your attendance, including dietary requirements. Payment details are processed securely by Ticket Tailor and its payment providers and are not stored or handled directly by the Lodge.
How we use your information
Your personal data is used solely for the administration of Lodge events. This includes managing bookings, confirming attendance, arranging catering with the Hall Chef, and contacting you if there are any changes or important information relating to the event.
We do not use your data for marketing purposes, nor do we sell or share your information with third parties for commercial use.
Lawful basis for processing
We process your personal data on the basis that it is necessary to fulfil your booking and provide the services you have requested. Where dietary or special requirements are provided, this information is used strictly for catering and welfare purposes in connection with your attendance.
Data sharing
Your information may be shared only where necessary to deliver the event. This is limited to sharing relevant details, such as dietary requirements and attendance numbers, with the Masonic Hall catering team. No unnecessary personal data is disclosed.
Ticket Tailor acts as a data processor for booking management and payment handling, in line with their own privacy and security standards.
Data retention
We retain personal data only for a short and necessary period. Booking information will typically be held for no longer than 1 year after the event date, after which it will be securely deleted. This ensures we can manage any immediate post-event queries, undertake our accounts yearly audit, while minimising ongoing data retention.
Data security
We take appropriate measures to protect personal data against unauthorised access, loss or misuse. Access to booking information is restricted to those responsible for administering Lodge events.
Your rights
You have the right to request access to the personal data we hold about you, to request correction of inaccurate information, and to request deletion where appropriate. Any such requests should be made using the contact details below.
Contact
If you have any questions about this policy or how your data is handled, please contact the Lodge of Progress via the booking platform or through the Lodge Secretary.
This policy may be updated from time to time to reflect changes in how we operate or in applicable data protection requirements.