The event organiser, Songs of Solidarity (SoS), has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Songs of Solidarity (SoS) Trust
Contact: info@songsofsolidarity.com
1. About this policy
Songs of Solidarity (SoS) Trust (“SoS”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, store and protect personal information in connection with our event-related bookings, registrations and activities.
We handle personal information in accordance with the Privacy Act 2020 and the Information Privacy Principles.
2. What information we collect
For event-related bookings and registrations, we may collect your:
- name; and
- email address.
Payment details are processed through our third-party payment and ticketing provider. We do not receive or store your full payment card details.
We use the information available to us to manage bookings and registrations, provide relevant event information, communicate with you about events, and respond to enquiries.
If you provide the name and email address of another person, you should ensure they are aware that you have provided their information to us.
3. Third-party ticketing and payment services
Event registration, ticketing and payment processing may be managed by third-party platforms. When you use these services, your personal and payment information may be collected and processed directly by the relevant provider under its own privacy policy and terms.
SoS does not control how third-party providers collect, store or process information through their platforms and is not responsible for their privacy practices. We encourage you to review the relevant provider’s privacy policy before providing your information.
Where we receive or process personal information from or through a third-party provider, we will handle that information in accordance with our obligations under the Privacy Act 2020.
4. How we use your information
We use personal information only where reasonably necessary to:
- manage event-related bookings and registrations;
- communicate important information about our events and activities;
- respond to enquiries;
- manage attendance; and
- send information about future SoS activities where you have chosen to receive it.
We do not sell your personal information.
5. Service providers and overseas storage
We may use trusted service providers, including ticketing, registration, payment, email, website and IT providers, to help us organise our activities.
Some providers may store or process information outside Aotearoa New Zealand. Where applicable, we will comply with Information Privacy Principle 12 of the Privacy Act 2020 and take reasonable steps to ensure your information is appropriately protected.
6. Cookies and analytics
Our website may use cookies and analytics services to operate the website and understand how it is used.
You can manage or disable cookies through your browser settings.
7. Keeping your information secure
We take reasonable steps to protect personal information from loss, unauthorised access, use, modification or disclosure. When information is no longer required, we will take reasonable steps to securely delete or destroy it, unless we are required or permitted by law to retain it.
8. Your privacy rights
Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction of information that is inaccurate or incomplete. To make a request or ask a privacy question, contact: info@songsofsolidarity.com You can also contact the Office of the Privacy Commissioner if you have concerns about how your personal information has been handled.
9. Changes to this policy
We may update this policy from time to time to reflect changes to our activities or applicable Aotearoa New Zealand privacy law. The latest version will be published on our website.
10. Governing law
This policy is governed by the laws of Aotearoa New Zealand.
Last updated: October 2026