The event organiser, SoTFest, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
At SoTFest, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you purchase tickets through our event platform.
1. Who We Are
SoTFest is a community-led event for fans of Sea of Thieves. When you purchase a ticket to our event, we collect certain personal data to manage ticketing and provide event-related services.
2. Information We Collect
When you purchase a ticket to SoTFest via our ticketing partner, TicketTailor, we may collect the following personal information:
- Full Name
- Email Address
- Xbox Gamertag
- Car Registration Plate
This information is collected via the Ticket Purchase Form and is used to process your ticket and provide the services, benefits, and provisions included with your ticket.
3. Children’s Data
We do not knowingly collect full personal data from individuals under the age of 16. However, Xbox Gamertags may be submitted for under-16 attendees for the purpose of applying event-related cosmetics. If you are a parent or guardian and believe we have collected more information than necessary about your child, please contact us.
4. How We Use Your Data
We use your personal information for the following purposes:
- To process and manage ticket purchases
- To assign Xbox-related rewards or cosmetics
- To communicate essential event updates (not marketing)
We do not use your data for marketing purposes.
5. Third-Party Services
Your data is processed and stored by our ticketing provider, TicketTailor, which may use cookies or similar technologies as part of their platform. Please refer to TicketTailor’s Privacy Policy for more information on how they handle your data.
6. Data Storage & Security
All data is securely stored and processed by TicketTailor. SoTFest does not host or store your personal data independently.
7. Your Rights
You can view and edit your ticket information through the Manage Tickets feature provided by TicketTailor. If you wish to have your personal data deleted, please contact us at sotfest2020@gmail.com.
Please note that full deletion may impact your ability to attend the event or receive any associated rewards.
8. Your Privacy Rights (UK GDPR)
As a UK-based organisation, we comply with the UK General Data Protection Regulation (UK GDPR). This means you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (where applicable)
- Object to certain data uses
For any such requests, please contact us at sotfest2020@gmail.com.
9. Cookies
SoTFest does not directly use cookies. However, TicketTailor may use cookies for functional or analytical purposes. Please review their cookie policy for details.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
SoTFest Team
Email: sotfest2020@gmail.com
Website: https://www.sotfest.uk