The event organiser, Soulful beginnings, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy & Data Protection Policy
Soulful Beginnings
Effective Date: 23/04/26
Last Updated: 23/04/26
At Soulful Beginnings, your family’s privacy is extremely important to us. We are committed to protecting the personal data of parents, guardians, and babies who attend our classes, workshops, and events.
This Privacy & Data Protection Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
1. Who We Are
Business Name: Soulful Beginnings
Business Address: stewards field drive great Barr
Email: Emily.soulfulbeginnings@gmail.com
Phone: 07739683318
For the purposes of data protection law, we are the “Data Controller” of your personal data.
2. What Information We Collect
We may collect and process the following information:
Parent/Guardian Information
- Full name
- Address
- Email address
- Telephone number
- Emergency contact details
- Payment information
Baby Information
- Baby’s name
- Date of birth
- Relevant medical information (e.g., allergies, health conditions)
- GP details (if provided for emergency purposes)
Business & Website Information
- Booking details
- Attendance records
- Feedback forms
- Website usage data (via cookies, if applicable)
- Photographs or videos (only with explicit written consent)
3. How We Use Your Information
We use your personal data to:
- Process bookings and payments
- Deliver baby massage, baby yoga & baby spa classes safely and effectively
- Maintain attendance and health records
- Contact you regarding classes, schedule changes, or important updates
- Respond to enquiries
- Send newsletters or marketing materials (only if you opt in)
- Comply with legal and insurance obligations
We only collect the minimum information necessary to provide our services safely.
4. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity – to deliver the services you book
- Legal obligation – for health & safety and insurance purposes
- Legitimate interests – for running and improving our business
- Consent – for marketing communications and photography
You may withdraw consent at any time.
5. How We Store and Protect Your Data
We take appropriate security measures to protect your information:
- Password-protected devices
- Secure cloud storage
- Restricted access to authorised personnel only
We do not sell or share your data with third parties for marketing purposes.
6. Sharing Your Information
We may share information only when necessary, with:
- Payment processing providers (Ticket Tailor)
- Professional advisers (e.g., accountants)
- Insurance providers (if required)
- Emergency services (if required for safety)
All third parties are required to respect the security of your data.
7. Data Retention
We retain personal data only as long as necessary:
- Client records: up to 5 years for insurance/legal purposes
- Financial records: as required by tax law
- Marketing data: until you unsubscribe
After this period, data is securely deleted or destroyed.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing
- Lodge a complaint with your local data protection authority
To exercise your rights, please contact me at: Emily.soulfulbeginnings@gmail.com
9. Photography & Media Consent
We will never take or share photographs or videos of you or your baby without your explicit written consent.
You may withdraw permission at any time.
10. Cookies (If You Have a Website)
Our website may use cookies to improve user experience and analyse traffic. You can manage cookie preferences via your browser settings.
11. Policy Updates
We may update this policy from time to time. The most current version will always be available on our website or upon request.