The event organiser, Spellbound Psytrance, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Spellbound respects your privacy and will only use your personal information to manage your ticket purchase and attendance at our event.
When you buy a ticket, we may collect your name, email address, order details and any other information you provide during checkout. We use this information to:
- Process and manage your booking
- Send tickets and important event information
- Provide customer support
- Help keep the event safe and secure
- Meet our legal and financial obligations
Ticket sales are processed through Ticket Tailor, which handles your information on our behalf. Payment information is processed securely by the relevant payment provider, and we do not receive or store your full card details.
We will not sell your personal information or use it for unrelated marketing without your consent. We will only keep your information for as long as reasonably necessary for the purposes above or where required by law.
You may ask to access, correct or delete your personal information, or object to how it is being used. To make a request or ask a privacy-related question, please contact us at spellboundpsytrance@outlook.com.