The event organizer, Splinter Wolf Productions & Events, LLC, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Last Updated: June 2026
Splinter Wolf Productions & Events, LLC Privacy Policy
Splinter Wolf Productions & Events, LLC ("SWPE," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you purchase tickets, register for events, visit our websites, or interact with our services.
By purchasing tickets, registering for an event, or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Emergency contact information (when applicable)
- Date of birth or age verification information (for age-restricted events)
- Payment and transaction information
Event-Related Information
- Ticket purchase history
- Event registrations
- Membership information
- Survey responses
- Special accommodation requests
Technical Information
When visiting our website or ticketing platform, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Cookies and similar technologies
How We Use Your Information
We use collected information to:
- Process ticket purchases and event registrations
- Communicate important event information and updates
- Provide customer support
- Verify eligibility for age-restricted events
- Improve our events and services
- Send promotional and marketing communications (where permitted by law)
- Administer memberships, discounts, and loyalty programs
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Ticketing Platform and Third-Party Providers
We utilize third-party service providers, including Ticket Tailor and payment processing companies, to facilitate ticket sales and event registrations.
Information submitted through these platforms may also be subject to the privacy policies of those providers. We encourage users to review their privacy policies before completing a transaction.
SWPE does not store full payment card information on our systems.
Marketing Communications
By purchasing tickets or providing your contact information, you may receive event announcements, promotions, newsletters, and other communications from SWPE.
You may opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
- Following opt-out instructions provided in communications
Important transactional communications regarding your tickets or event attendance may still be sent.
Sharing of Information
We do not sell your personal information.
We may share information with:
- Ticketing and payment processing providers
- Event venues when necessary for event operations
- Security personnel and emergency services when required for safety purposes
- Government authorities when required by law
- Service providers assisting with marketing, analytics, and customer support
Photography and Videography
SWPE events may be photographed, recorded, livestreamed, or otherwise documented.
By attending our events, you acknowledge and agree that your image, likeness, voice, or appearance may be captured and used by SWPE for promotional, marketing, advertising, archival, and business purposes without compensation or further approval.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage method can be guaranteed to be 100% secure.
Data Retention
We retain information only as long as reasonably necessary to:
- Fulfill event and business purposes
- Maintain records of transactions
- Comply with legal, regulatory, tax, and accounting obligations
- Resolve disputes and enforce agreements
Children's Privacy
Our services are not directed toward children under the age of 13.
For events restricted to adults or requiring age verification, additional information may be collected to confirm eligibility.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of certain information
- Opt out of marketing communications
- Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted with a revised effective date.
Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
Splinter Wolf Productions & Events, LLC
Phone: (866) 661-SWPE (7973)
Email: hello@splinterwolfevents.com
If you have questions regarding this Privacy Policy or your personal information, please contact us using the information above.