The event organiser, Stage Door Entertainment Co., has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
1. Introduction
At Stage Door Entertainment Co. (SDECO), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, enquire about our services, attend our events or work with us.
We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
Website: www.sdecompany.com
Business name: Stage Door Entertainment Co. (SDECO)
Data controller: Brittany Lund
Contact email: brittanyalund@gmail.com
2. Information We Collect
Depending on how you interact with SDECO, we may collect the following information:
Personal Information
- Your name
- Email address
- Telephone number
- Business or organisation name
- Information provided through our contact forms or correspondence
Event and Booking Information
- Event enquiries and booking requirements
- Ticket or reservation details, where applicable
- Information relating to services you request
- Payment and transaction records, where applicable
- Accessibility requirements voluntarily shared with us
Professional Information
If you are a performer, freelancer, supplier or potential business partner, we may collect professional details such as your experience, portfolio, availability and relevant contact information.
Website Usage Information
When you visit our website, certain technical information may be collected, including your IP address, browser type, device information, pages visited and interactions with our website.
We aim to collect only the information reasonably necessary for our business activities.
3. How We Use Your Information
We use personal information to:
- Respond to enquiries and communicate with customers
- Provide quotes and arrange entertainment services
- Organise, manage and deliver events
- Process bookings, payments and transactions
- Communicate with performers, suppliers and business partners
- Manage professional and contractual relationships
- Improve our website and customer experience
- Maintain the security and functionality of our website
- Send promotional communications where permitted by law
- Comply with our legal and regulatory obligations
We will not use your personal information for purposes incompatible with those described in this policy unless permitted by law.
4. Legal Basis for Processing Personal Data
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we rely on:
Contractual Necessity
Where processing is necessary to provide requested services, arrange bookings, fulfil contracts or take steps before agreeing.
Legitimate Interests
Where processing is necessary for the legitimate interests of operating and developing our business, such as responding to business enquiries, maintaining customer relationships, securing our website and improving our services, provided those interests are not overridden by your rights and freedoms.
Consent
Where you have given valid consent for a particular purpose, such as certain marketing activities or non-essential cookies.
Legal Obligations
Where processing is necessary to meet applicable legal, financial, tax or regulatory requirements.
Where we collect health-related accessibility information or other special category data, we will identify and apply an appropriate additional condition under data protection law before processing it.
5. Marketing Communications
We may occasionally share information about upcoming events, entertainment services, announcements and special offers.
We will only send electronic direct marketing where we have the necessary consent or another applicable permission under UK law.
You may opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
We will not sell your personal information to third parties for their own marketing purposes.
6. Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business and deliver our services.
These may include:
- Website hosting and technology providers, including Wix
- Payment processors and booking platforms
- Venues, event organisers and production partners
- Performers, freelancers and suppliers involved in delivering an event
- Professional advisers, including accountants and legal representatives
- Regulatory authorities where disclosure is required by law
We only share information where there is an appropriate lawful basis and take reasonable steps to ensure that personal data is handled securely.
Third-party organisations may operate under their own privacy policies where they act as independent data controllers.
7. Website Hosting and Cookies
Our website is hosted using Wix, which provides the technology and infrastructure needed to operate our online presence.
Our website may use cookies and similar technologies to:
- Maintain essential website functionality
- Support website security
- Remember visitor preferences
- Understand website performance and visitor interactions
- Support analytics or marketing features, where enabled
Essential cookies may be used where permitted by law without consent. Where consent is required for non-essential cookies or similar technologies, we will request it before those technologies are used.
You can manage your cookie preferences through the options provided on our website, where available, or through your browser settings.
Further information about the cookies and third-party tools used on our website should be provided through our cookie settings or Cookie Policy.
8. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Personal information may be stored using trusted digital platforms and service providers, including our website hosting, email and business administration systems.
Access to personal information is limited to individuals and service providers who require it for legitimate business purposes.
Although we take appropriate security precautions, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and reporting obligations.
Retention periods depend on the nature of the information, our business relationship with you, applicable legal requirements and whether the information is needed to establish, exercise or defend legal claims.
Once personal information is no longer required, we will securely delete or anonymise it where appropriate.
10. International Data Transfers
Some of our service providers, including website hosting and technology platforms, may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that an appropriate legal transfer mechanism or safeguard is in place where required by applicable data protection law.
You may contact us to request further information about the safeguards applicable to your personal data.
11. Your Data Protection Rights
Under UK data protection legislation, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete information.
- Erasure: Request deletion of your personal information in certain circumstances.
- Restriction: Request that we limit the processing of your personal information in certain circumstances.
- Data Portability: Request the transfer of certain personal information to you or another organisation.
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.
- Object: Object to certain processing activities, including those based on legitimate interests.
You have the right to object to the processing of your personal data for direct marketing at any time.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact us using the details provided below.
12. Photography and Video at Events
As an entertainment and events company, photography and video recording may take place at events we organise or participate in.
Images and recordings may be used for event documentation, publicity, promotional materials, social media or our website, where we have an appropriate lawful basis.
Where required, we will seek consent or provide appropriate information about photography and filming.
We take particular care when handling images of children and will follow applicable safeguarding and data protection requirements.
Where an event is organised by another company or venue, their photography and privacy arrangements may also apply.
If you have concerns about an image or recording in which you appear, please contact us.
13. Children's Privacy
Some of our entertainment services and events may be suitable for children and families.
We recognise the importance of protecting children's personal information and will take additional care where children are involved.
Where appropriate, we will obtain permission from a parent or legal guardian and provide privacy information in an accessible format.
We do not intentionally collect children's personal information through our website unless it is necessary for a legitimate purpose and appropriate legal safeguards are in place.
14. Third-Party Websites
Our website may contain links to external websites, ticketing services, social media platforms or partner organisations.
We are not responsible for the privacy practices of third-party websites.
We encourage visitors to review the privacy policies of external websites before sharing personal information.
15. Automated Decision-Making
We do not currently intend to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.
If our practices change, we will update this policy and provide any additional information required by law.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website functionality, business operations or legal requirements.
Any updates will be published on this page, together with a revised date.
We encourage visitors to review this policy occasionally.
17. Contact Us
If you have questions about this Privacy Policy, how we use your personal information or would like to exercise your data protection rights, please contact:
Stage Door Entertainment Co. (SDECO)
Website: www.sdecompany.com
Email: brittanyalund@gmail.com
We will respond to data protection requests in accordance with applicable legal requirements.
If you are dissatisfied with how we handle your personal information, you also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Information Commissioner's Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
We would welcome the opportunity to address your concerns directly before you contact the ICO.