Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
When you purchase tickets from StarTix, we will collect personal information such as name, email address, contact number, country of residence, nationality and credit card details.
The personal information that you provide us will be used to:
When you purchase ticket from StarTix, the personal data is entered on portals serviced by our data intermediaries. We have taken steps to ensure that our data intermediaries are, at the minimum, subject to the same level of personal data obligations as us and they have contractual obligations to put in place technical and organisational security measures to protect your personal data against breaches.
The personal information you provided will be retained until the purposes you consented for have been fulfilled. We will not retain the data unnecessarily unless it is to fulfill our business or legal purposes, or you request for such data to be removed.
To update your account or any other requests pertaining to our customer account management, please contact email@example.com