Ticket orders are processed on our behalf by Ticket Tailor through our event ticket shop. Ticket Tailor has no direct relation with ticket buyers. If you have any questions about your tickets, our ticket shop, your order or otherwise relating to an event, please contact us, not Ticket Tailor. Likewise, if you would like us to amend or delete any of the personal data you have provided to us, please contact us, not Ticket Tailor.
This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are St. Louis Shakespeare Festival of 3333 Washington Avenue. This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at allie@stlshakes.org or call us on 3147757412.
We collect, process, store and use personal data when you book a ticket to an event including your name, address and email address together with payment information. It is necessary for our legitimate interests to use your personal data to send you marketing communications, which may include newsletters, blog posts, surveys and information about new events.
You can choose to no longer receive marketing communications by contacting us at allie@stlshakes.org or clicking unsubscribe from a marketing email.
We will use your personal data in order to comply with our contractual obligation to supply to you the tickets to an event that you have booked, including to contact you with any information relating to the event, to deliver the event to you in accordance with any requests you make and that we agree to, and to deal with any questions, comments or complaints you have in relation to the event.
We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures. All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology.
If you register with us, we shall retain your personal data until you close your account. If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications. If you have otherwise booked a ticket with us or contacted us with a question or comment, we shall retain your personal data for 6 months following such contact to respond to any further queries you might have.