The event organiser, Studio Unfold, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
This privacy policy tells you what to expect us to do with your personal information.
YOUR DETAILS AND AGREEMENT TO THIS POLICY ARE REQUESTED EITHER IN THE BOOKING FORM OR IN PERSON
EASY READ SUMMARY
STUDIO UNFOLD COLLECTS SOME OR ALL OF THE FOLLOWING INFORMATION:
- NAMES
- PRONOUNS
- ADDRESS
- CONTACT DETAILS - EMAIL, TELEPHONE, SOCIAL MEDIA
- AGE / DATE OF BIRTH
- HEALTH INFORMATION - INCLUDING PHYSICAL AND MENTAL HEALTH CONDITIONS, DIETARY REQUIREMENTS AND ALLERGIES
- PAYMENT DETAILS
- PURCHASE HISTORY
- ACCOUNT INFO. AND REGISTRATION DETAILS
- MARKETING PREFERENCES
- RECORDED IMAGES - PHOTOGRAPHY OR VIDEO
- RECORDS OF PARENTAL CONSENT FOR UNDER 16 YR OLDS AND OCCASIONALLY UNDER 18 YR OLDS
- WRITTEN TESTIMONIALS
YOUR DATA IS STORED SECURELY AND USED FOR THE FOLLOWING PURPOSES :
- TO COMPLY WITH LEGAL REQUIREMENTS
- TO PROVIDE A GOOD SERVICE INCLUDING ACCOUNTS
- TO PROVIDE INDIVIDUAL AND GROUP SAFETY, SAFEGUARDING AND WELLBEING
- FOR RESEARCH AND EVALUATION
- FOR MARKETING AND PROMOTION OF SERVICES
IF YOU HAVE ANY QUESTIONS OR CONCERNS - PLEASE CONTACT TO DISCUSS
FURTHER DETAIL IS GIVEN BELOW
What information we collect, use, and why :
We collect or use the following information to provide services and goods, including delivery:
- Names, pronouns and contact details
- Addresses
- Date of birth
- Health information (including dietary requirements, allergies and health conditions)
- Health and safety information
We collect or use the following information for the operation of participant accounts and guarantees:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Purchase history
- Account information, including registration details
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Addresses
- Marketing preferences
- Recorded images, such as photos or videos
- Records of consent, where appropriate
We collect or use the following information for research or archiving purposes:
- Names and contact details
- Addresses
- Recorded images, such as photos or videos
- Purchase or viewing history
- Personal information used for the purpose of research
- Records of consent, where appropriate
- Health information
We collect or use the following information to comply with legal requirements:
- Name
- Date of Birth
- Contact information
- Identification documents
- Health and safety information
LAWFUL BASES
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Legal obligation
- Legitimate interest:
- STUDIO UNFOLD collects personal information and consents to ensure individual and group safety, safeguarding and wellbeing.
Our lawful bases for collecting or using personal information for the operation of participant accounts and guarantees are:
- Consent
- Legitimate interest:
- STUDIO UNFOLD collects personal information to process account payments.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
- Legitimate interest:
- STUDIO UNFOLD collects personal information, consents and preferences for use of photographs with discretion for web / social media marketing use.
Our lawful bases for collecting or using personal information for research or archiving purposes are:
- Consent
- Legitimate interest:
- STUDIO UNFOLD collects personal information for evaluation and research purposes.
Our lawful bases for collecting or using personal information for legal requirements are:
- Consent
- Legal obligation
- Legitimate interest:
- STUDIO UNFOLD has a legal requirement to collect parental information and parental consents for children under 16 yrs and occasionally for 17/18 yrs.
Where we get personal information from :
- People directly
- Health care providers
- Schools, colleges, universities or other education organisations
- Councils and other public sector organisations
How long we keep information :
- STUDIO UNFOLD stores personal information in hard copy and password secure digital files. Our retention schedule is 1 year with annual January review.
Who we share information with :
- Organisations we need to share information with for safeguarding reasons
- Emergency services (where necessary)
Your data protection rights :
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice
How to complain :
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
21 August 2024