The event organiser, Tails Together, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Tails Together Privacy Policy
Tails Together respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and look after your personal data when you book tickets, attend one of our events, contact us, or interact with us online.
Who we are
Tails Together creates dog-friendly socials, celebrations and community events for dogs and their humans.
For the purposes of data protection law, Tails Together is the organisation responsible for the personal information we collect and use.
If you have any questions about this privacy policy or how we use your data, please contact us at:
kirstenzhopkins@gmail.com
What information we collect
When you book a ticket, contact us, or attend one of our events, we may collect the following information:
- Your name
- Your email address
- Your phone number, if provided
- Ticket booking details
- Payment and transaction information
- The number and type of tickets booked
- Information about your dog, such as name, breed, size, weight, age or any relevant needs
- Information you provide in booking forms, such as how you heard about us
- Any access, welfare or safety information you choose to share with us
- Photos, videos or social media content from events, where applicable
- Messages or enquiries you send to us
Payments are usually processed through our ticketing or payment providers. We do not normally receive or store your full card details.
How we use your information
We use your personal information to:
- Process ticket bookings and manage event attendance
- Send booking confirmations, tickets and important event information
- Contact you about changes to an event
- Manage guest lists, check-in and event capacity
- Help create a safe and suitable event environment for dogs and humans
- Respond to enquiries, questions or feedback
- Understand how people hear about Tails Together
- Improve our events, marketing and customer experience
- Share event updates, future events or news, where you have agreed to receive this
- Manage complaints, incidents, refunds or customer service issues
- Meet our legal, insurance, safety and record-keeping responsibilities
Marketing communications
We will only send you marketing emails or updates about future Tails Together events where we have a lawful reason to do so, such as where you have opted in or where it is otherwise permitted by data protection law.
You can unsubscribe or ask us to stop sending marketing messages at any time by contacting us at:
kirstenzhopkins@gmail.com
Photos and videos at events
We may take photos and videos at Tails Together events for use on our website, social media, marketing materials and future event promotion.
We will aim to make guests aware when photography or filming is taking place. If you do not want to appear in photos or videos, please let us know at the event or contact us in advance.
Where we use close-up images or identifiable content for promotional purposes, we will take care to use images respectfully and appropriately.
Who we share your information with
We may share your information with trusted third parties where necessary to run our events and manage bookings. This may include:
- Ticketing platforms, such as Ticket Tailor
- Payment processors
- Event venues
- Event staff or volunteers
- Photographers or content creators
- Email or marketing platforms
- Insurance, legal or professional advisers, if needed
- Authorities or emergency services, where required for safety or legal reasons
We only share information where it is necessary and appropriate.
How long we keep your information
We will only keep your personal information for as long as we need it for the purposes set out in this policy.
Booking and event records may be kept for a reasonable period after the event for customer service, accounting, insurance, legal or safety reasons.
Marketing contact details will be kept until you unsubscribe or ask us to remove you.
Where information is no longer needed, we will delete it securely or anonymise it.
How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure. This includes using trusted booking and payment platforms, limiting access to personal information, and keeping records secure.
Your rights
Under data protection law, you may have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information in certain circumstances
- Ask us to restrict or object to how we use your information
- Withdraw consent where we rely on consent
- Ask us to transfer your information where applicable
- Complain to the Information Commissioner’s Office if you are unhappy with how we use your data
To exercise your rights, please contact us at:
kirstenzhopkins@gmail.com
Complaints
If you have any concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Updates to this policy
We may update this privacy policy from time to time. The latest version will apply whenever you book tickets, attend an event or interact with Tails Together.
Last updated: 28 May 2026