The event organiser, TeamMak Events, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

TeamMak General Terms & Conditions

Acknowledgement and Acceptance of Terms of Use for the TeamMak Website and TeamMak App

You should read and familiarise yourself with these Terms of Use before you use this website or app. By using this website or app, you expressly agree to these Terms of Use as they are amended from time to time, and you acknowledge that you have read and understood them. You also agree that any information that you provide to us will be true, accurate, current and complete and that you will maintain and properly update your personal profile as required. You should always check this page prior to using the website or the app to make sure that you have a current understanding of the Terms of Use. If you do not agree with these Terms, you must discontinue your use of the website or app.

Disclaimer and Limitation of Liability

The information, materials and services contained on this website and app are provided to you "as is," and "as available". We do not warrant or guarantee the accuracy, adequacy or completeness of this information and materials, and expressly disclaim liability for any errors and/or omissions in this information and materials. To the maximum extent permitted by law, unless otherwise specified, we disclaim all representations and warranties of any kind, whether express, implied or statutory. In addition, we do not warrant, guarantee or make any representations regarding the security of accounts, or that this website or app is free from destructive materials, including but not limited to computer viruses, hackers, or other technical sabotage, nor do we warrant, guarantee or make any representations that access to this website and the app will be fully accessible at all times, uninterrupted, or error-free. To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with (1) use of either this website or the app, or the inability to use this website or app by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

Intellectual Property

Copyright in Material on this Website and App

Unless otherwise indicated, all the TeamMak website and TeamMak App design, text and graphics are copyrighted by TeamMak Pty Ltd. All rights are reserved. None of the material may be copied, downloaded, displayed, posted, transmitted used or reproduced in whole or part in any form or by any means for any purpose unless such use is expressly permitted in writing by us or by applicable copyright laws. TeamMak gives approval to IBOs affiliated with TeamMak and who are subscribers to the TeamMak website and/or the TeamMak App to print and utilise information provided on this website and app for non-commercial use. Any information reproduced on this website and app cannot be altered or modified in any way; all copyright information must be reproduced with the document(s).

Website and App Owners

This website and app is owned by TeamMak Pty Ltd. It consists of information provided to TeamMak by both subscribers and also by TeamMak itself. TeamMak does not guarantee or monitor the information provided on this website or the app. All questions regarding information supplied by the website or the app, such as for events etc, should be directed to TeamMak or to the subscriber’s upline Diamond IBO.

Cancellations

No refunds will be given for subscriptions. However, subscriptions may be cancelled at any time by requesting cancellation via the contact us link. TeamMak will only accept a cancellation request via the website and app. All cancellations will take effect at end of the billing period. No refunds will be given for part months. You can see your subscription expiration date on https://teammak.com/manage-subscription

Returns & Refunds Policy

Audio & Video Materials

Audio or video materials including downloaded/streamed audio or video that are available via the TeamMak website and TeamMak App may not be returned or refunded. Should technical difficulties arise in downloading or streaming audios or videos that have been made available via the website or app, TeamMak will use its best efforts to assist the subscriber to resolve the issue.

Books

Books purchased from TeamMak are returnable provided:

They have been purchased within the last 90 days;
Proof of purchase will be required at the time of request for refund such as the purchaser's IBO number, date of purchase, and tax invoice or receipt;
Postage/shipping for return of book(s) to TeamMak is the responsibility of the purchaser;
The book must be in a resaleable “as new” condition.

Please note that returned items will also be subject to a restocking fee of $5.00 incl GST per item.

Meeting & Conference Registration/Tickets

The returns/refund policy is shown in a separate section below.

Other TeamMak Items.

On occasions other materials may be offered for sale by TeamMak. Please refer to the specific conditions of sale including returns/refund policy website and applicable to those items at the time of purchase.

Meeting, Seminar & Conference/Event Registration or Tickets

From time to time TeamMak offers the opportunity for IBOs associated with TeamMak to attend meetings, seminars, conferences/events etc. Attendance by IBOs at any meetings, seminars, conferences/events etc is entirely at the choice of the IBO and is completely optional. Registration fees or tickets are generally only fully refundable up to 60 days prior to the date of the meeting, seminar, or conference/event etc. After this time registration fees/tickets are non-refundable unless medical or family bereavement situations apply. A medical certificate or statutory declaration will need to be provided to support refund requests in such circumstances. Please note that an administration fee of $50.00 incl GST per cancelled registration/ticket will be charged and deducted from the total amount refunded.
See also Registration/Ticketing Terms & Conditions for further information relating to the particular terms and conditions relating to meetings, seminars, conferences/events etc - click here.

Transferring Your Ticket Cost to Another Event.

In the event that you are eligible for a refund as above, we recommend that you consider transferring the registration/ticket value to a future meeting, seminar, or conference/event. However please note that this can only be done once. If you cannot attend the next event that the registration/ticket was rolled over to, the registration/ticket cost will not be refunded.

Terms and Conditions of Registration and Attendance

The following terms and conditions apply to Your registration for, admission to, and continued attendance at the event to which You wish to register Your attendance (the "Event""), and to any of Your accompanying guests:

1. These terms and conditions of registration form a contract:

These terms and conditions of registration form a binding agreement between Teammak Pty Ltd (ABN 19 104 429 905) (“We”, “Us”, “Our”) and you, subject to clause 2 ("You", "Your". "Yourself").

2. Your capacity and Relevant Persons:

You enter into this agreement in Your own personal capacity, and also for and on behalf of:
1. any business or organisation which You represent or which employs You; and
2. any guest or other person(s) for whom You complete registration for the Event, (each of which is a "Relevant Person").
A reference to "You" in this agreement includes a reference to each Relevant Person, unless the context requires otherwise, and You must ensure that each Relevant Person complies with this agreement.
You warrant that You:
1. have completed the application for registration (the "Registration Form", to which this agreement is attached/linked accurately and truthfully;
2. have the express authority of all Relevant Persons to enter into this agreement on its/their behalf;
3. have provided a copy of this agreement to all Relevant Persons; and
4. have the consent of each Relevant Person (being an individual) to provide his/her personal information to Us and for Us to disclose it to the third parties.
If You register a Relevant Person (or for and on behalf of a Relevant Person) for this Event, You must ensure that each Relevant Person complies with these terms and conditions of registration and attendance.
If You are a guest of a registrant for the Event or other Relevant Persons, it is a condition of Your admission to and continued attendance at the Event, that You agree to these terms and conditions of registration and attendance and that You comply with them. If You do not agree to these terms and conditions of registration and attendance, please notify Us and Your name will be removed from the attendance-list.
To maximise the enjoyment and benefit of the programme for all, to minimise distractions to those around You, and to reduce the health and safety liability arising from possibly unsupervised young children, We request that You refrain from bringing Your children to any part of the Event. We do not guarantee or promise that changing or feeding facilities will be provided at any venue.

3. Compliance with venue terms and conditions:

You must at all times comply with the terms and conditions of entry to each venue connected with this Event, and with any lawful directions given by its authorised personnel.

4. Full payment required:

Full payment, in cleared funds and in Australian dollars, of the registration fee, applicable GST, and all other monies due and payable in connection with Your attendance and that of each Relevant Person at this Event must be made in accordance with the requirements, including as to timing, set out in the Registration Form and/or any registration "app" for the Event website.

You and any Relevant Person will be denied entry to the Event if the attendance fee is not paid in full, by the due date or if You do not provide proof of identity and registration on entry. Subject to proof of identity and purchase of the ticket from Us, lost tickets will incur an administration fee of AUD$55.00 (including GST) for replacement.

All persons, regardless of age (including children other than nursing infants), will require a ticket or equivalent to enter an auditorium, unless We expressly authorise otherwise (such as staff, VIPs, speakers etc).

5. Your cancellation of Your registration:

IBOs in first 90 days: If You (or a business/organisation You represent) has, within the period of 90 days before Your acceptance of these terms and conditions, registered as an "Independent Business Owner" with Amway, You may cancel Your registration and We will refund all monies paid by You in full, provided that You:
1. notify Us in writing of cancellation no later than 5pm on the date that is 30 days prior to the Event commencement date;
2. return Your admission ticket to Us at Your cost; and
3. purchased Your admission ticket for Your own use, directly from Us provide written proof of purchase when You notify Us of cancellation.
In all other cases: If paragraph (a) of this clause does not apply to You, You may cancel Your conference registration, by notifying Us by email. If You do not receive acknowledgement by email within two business days, please contact Us on the phone number noted on the Event website, or the registration "app" for the Event, as the case may be. Your entitlement to a refund or partial refund are as follows:
1. If You cannot attend because it is unlawful (eg, covid-19 or other Transmissible Illness): If You are unable, or will, with certainty, be unable, to attend this Event for the reason that it is unlawful for You to travel to the venue or would be legally required to submit to quarantine or "lock-down", You may notify Us at any time before the commencement of the Event and provide particulars of the reason You cannot attend. If We, acting reasonably, accept the reasons given, We will refund all monies actually received to date; or
2. Your cancellation – for other reasons: If You wish to cancel Your attendance at the Event for any reasons other than those noted in sub-paragraph (i), You may notify Us by email, and if We receive Your email before 5pm on the day that is 60 clear days before the Event commences, We will refund all monies actually received to date, less an administration fee of AUD$55.00 (including GST).
In all cases: In all cases You may cancel Your registration after 5pm on the date that is 60 days before the Event commences, but You will not be entitled to a refund of any kind, unless We agree otherwise, in Our discretion. We may, in Our discretion, give refunds only if You purchased Your registration/ticket for Your own use and directly from Us, and provide proof of such purchase, and of any circumstances that led to Your cancellation. Any refund under this paragraph is subject to an administration fee of AUD$55.00 (including GST).

6. Cancellation, postponement, conversion of Event by Us:

We may cancel, postpone or convert the Event to a partly or fully virtual (on-line) experience at any time and for any reason. We will notify You by email if any of the foregoing occurs, and:

Event cancellation: if the Event is cancelled, We will refund all monies paid to date;
Event postponement: if the Event is postponed:
1. You must notify Us, within the period We specify, if You wish to cancel Your registration, whereupon You will receive a refund of all monies paid to date. If You fail to notify Us of Your cancellation within the period We specify, Your registration will be cancelled unless We otherwise agree in writing, and We will refund all monies paid to date; or
2. if You notify Us that You wish to attend on the new date, We will retain the monies You have paid as a credit against Your registration fee for the Event as postponed; and
Conversion to virtual Event: If the Event is converted to an on-line/virtual Event, You may:
1. cancel Your registration by emailing Us within the period We specify in Our notice to You and We will refund all monies paid to date. If You do not notify Us of Your cancellation within that period, Your registration will be deemed to be cancelled unless We otherwise agree in writing, and We will refund all monies paid to date; or
2. attend the Event on-line subject to clause 7, but in that case, We will not refund monies paid to Us.

7. Attendance of virtual (on-line) Event:

If participating in this Event, or any part of it, by virtual (on-line) means, You agree that:

it is Your responsibility to ensure that You have appropriate technology, internet connectivity and speed to participate;
We are not liable for any interruption, delay sound or picture quality problems You may experience because Your technology is inadequate or because of internet or power interruptions, poor internet speed, or other connectivity problems You may experience;
You are not entitled to a refund if You are unable to participate, or if the quality of Your participation is diminished, because of the matters referred to in paragraphs (a) and (b) of this clause;
You will comply in all respects with clause 10 of this agreement and with any rules, protocols or other directions made by Us or the virtual session leader, whether published or issued in writing or orally; and
if/when You post questions or messages to others participating by virtual means, Your personal information may be shared with those persons.

8. Assignment (transfer) of Your registration:

If We provide written consent, You may transfer Your registration for this Event to a person (the “Transferee”), provided that the Transferee agrees to be bound by these terms and conditions in such manner as We require. If a transfer of a registration is made under this clause, You must provide Us with the name and contact details of the transferee, pay an administration fee of AUD$55.00 (including GST) and no refund of registration fees will be payable.

9. Event subject to change:

While We will make reasonable endeavours to stage the Event as advertised, You agree that the following may occur without liability on Our part of any kind to You (subject only to clause 6):

changes to the Event dates, the venue or the location of the Event or components of the Event within the venue;
changes to programme content, its order or session times;
changes to the speakers, exhibitors, entertainers and other presenters;
changes to any social programme and the venue(s) for dinners or other social events.

If any changes occur to the Event as advertised, reasonable endeavours will be made to arrange for reasonable substitutes, subject to availability and the circumstances that made the change(s) necessary or desirable. Notice of substantial and material changes will be placed on the Event Website. You are responsible for checking for such notifications/alerts prior to the Event.

10. Your conduct at this Event:

At all times during this Event, You must:

conduct Yourself in a reasonable, respectful, considerate and lawful manner and comply with all applicable laws;
not act, speak or otherwise communicate in a manner that is offensive, obscene or that reasonable persons may consider to be offensive or obscene;
not consume, be in possession of alcohol or unlawful drugs or other unlawful substances at any Event venue;
not place the safety and health of any person(s) at the Event at risk and comply with clause 18 (COVID-19 and other Transmissible Illness - Safety);
not cause personal injury to, or defame, any person or damage the property of any person;
be respectful towards speakers and others expressing their opinions and refrain from causing a nuisance or interrupting or disrupting programme content; and
comply promptly with Our reasonable and lawful directions and those of the authorised staff of the relevant venues.

We may, request You (and/or a Relevant Person) to exit from the Event and/or refuse entry to the Event or any part of the Event if We, acting reasonably, consider that You or a Relevant Person are/is in breach of these terms and conditions, or for any other reasonable cause. If We exercise Our rights under this clause, You are not entitled to a refund of any kind and requesting Your exit is not Our exclusive remedy and We have no liability to You or any Relevant Person.

11. Limitation and exclusion of Our liability:

To the extent permitted by law:

to the extent permissible under the law, any claim that You and/or a Relevant Person (and anyone claiming through You or a Relevant Person) may have in respect of goods or services supplied in connection with the Event, which claim is pursuant to a statutory right that cannot be excluded, Our liability is limited, in the case of:
1. goods, to the replacement of the goods or the cost of having the goods replaced or repaired; and
2. services, to the resupply of the services or the cost of having the services resupplied;
Our liability to You and any Relevant Person for any other cause of action, including but not limited to breach of contract, negligence or other breach of duty:
1. for travel and accommodation expenses isexcluded in full. Expenses for travel and accommodation are at Your sole risk. We recommend that You consider making accommodation and transport arrangements that permit variation or cancellation with appropriate refunds. We further recommend that You obtain insurance (if available) that will reimburse Your accommodation and transport costs in the event of cancellation, postponement or conversion of the Event to a virtual event;
2. loss of enjoyment, loss of profit, loss of revenue, lost cost savings, loss of opportunity, loss of enjoyment, damage to reputation or indirect or consequential loss of any kind, isexcluded in full;
3. infection with COVID-19 or any variant or illness evolved, or that develops, from COVID-19, is excluded, except to the extent that such loss is directly caused by Our breach of applicable laws, but always provided that Our liability in any such case is limited as provided in paragraph (iv) of this clause; and
4. for any other loss, including but not limited to personal injury or death, damage to property or any business,is limited in aggregate to the sum of the monies actually paid by You in connection with Your registration for the Event.

12. No promise of success, etc:

If the Event includes any presentation concerning techniques, methods or approaches to the management or operation of business, We make no warranty or other promise that the adoption of such techniques, methods or approaches will generate profit or success of any kind, however You may measure it. While such techniques, methods and approaches have assisted others (and We hope they will assist You), they may not work for You. You must not rely on the content of such presentations as professional, financial or other advice to You or Your business.

13. Suppliers are independent contractors:

You acknowledge and agree that:

all goods and services supplied to You in connection with the Event (including but not limited to transport, accommodation, the venue, food and beverage, audio-visual services, security, cleaning, programme content and entertainment) will be supplied by suppliers (each, a “Supplier”) who are all Our independent contractors;
no Supplier, attendee, speaker, exhibitor, or sponsor is Our employee, agent or partner and We are not vicariously or jointly liable for their actions or omissions;
nothing in this agreement excludes or "contracts-out" of any applicable laws providing for proportionate liability; and
the views and opinions expressed by any event attendee, speaker, exhibitor, or sponsor are not necessarily Our views or opinions. All attendees, speakers, exhibitors, and sponsors are solely responsible for the content of their presentations, marketing collateral, advertising and their actions and omissions.

14. Your breach may cause Us to have liability to third parties:

You acknowledge and agree that:

Your negligence or breach of this agreement or of the venue’s terms and conditions of entry may cause Us to be in breach of contractual obligations (including indemnities) or other duties or obligations that We may have to the venue operator or other third parties, such as other attendees or other participants in the Event; and
any loss or liability We incur to the venue operator or any other third party, as a direct or indirect consequence of Your act or omission, whether or not We have assumed such liability contractually, is a reasonably foreseeable and proximate loss that We can recover from You.

15. Indemnity:

You must indemnify and keep Us indemnified against all losses, costs and expenses (including actual legal costs and disbursements on a full indemnity basis) incurred in connection with any claim, demand, action or proceedings arising wholly or partly, directly or indirectly, from Your act or omission, and whether such claim, demand, action or proceeding is founded wholly or partly on:
1. Your unlawful act or omission, negligence or other tort, breach of contract (including this agreement), or any other breach of duty or cause of action whatsoever; and/or
2. any term of a contract between Us and a third party by which We are made liable for Your act or omission.
You acknowledge and agree that the indemnity in paragraph (a) of this clause is not Our exclusive remedy.

16. Photography and videography/filming:

You must not take any photograph or record video or audio/sounds of any presentation at the Event by any means, unless We expressly permit this. If You are discovered doing so, We may exercise Our rights to request that You exit the Event as provided in clause 10.
We may hire service providers (photo/video/streaming/audio) to document and display the Event experience. We may also use social media to post photos and videos and to display select submissions at the venue and on Our websites.
You and all Relevant Persons irrevocably authorise Us to:
1. record You and each Relevant Person (picture and voice) on photos, films and sound recordings (each, a “Recording”); and
2. edit and incorporate the Recording into a photo, video gallery, short film or webinar as a record of and for the promotion of the Event and future similar events, for no monetary or other compensation. You and each Relevant Person agree that You/they have no right, title or interest in Recordings.

17. Privacy and electronic messages:

You consent to:

Our collection, use and disclosure of Your personal information, including sensitive information as defined in the Privacy Act 1998 (Cwlth);
Our disclosure of Your personal information to attendees and other participants in the Event, and to Your receipt of electronic messages concerning them and their products and services,
the disclosure of "sensitive" personal information to Suppliers (such as health information), to the extent We consider it necessary or desirable to enable them to provide appropriate goods or services to You;
Our sending You electronic messages concerning the Event and any other event that We reasonably consider You may be interested to attend.

18. COVID-19 and other Transmissible Illness - safety:

We may require that You give Us evidence of vaccination in connection with or any transmissible illness, including but not limited to COVID-19 ("Transmissible Illness") as a pre-condition to allowing Your attendance at the Event. Details of such requirements will be notified on the Event Website and/or emailed to You.
You must not attend the Event if:
1. You have been diagnosed as having a Transmissible Illness, are feeling unwell with symptoms that may indicate infection with a Transmissible Illness; or
2. You are prohibited from travelling to or attending the Event by applicable laws or prevailing health orders, concerning Transmissible Illness.
At entry to and while attending the Event, You must:
1. comply with all applicable laws and health orders concerning Transmissible Illness;
2. comply with all directions issued by Us or venue staff and with safety protocols such as social distancing and hand sanitising;
3. comply with and submit to contact tracing protocols and procedures for Transmissible Illness safety, including but not limited to, as We may require at Our option, providing Us with evidence of Your vaccination status, registering with a QR Code on entry, and if requested, You must submit to temperature testing; and
4. if You experience any symptoms that may indicate infection with Transmissible Illness, You must immediately report to Event staff and follow all reasonable directions given by Event staff or health professionals present. If requested to leave the venue, You must comply with that request.

19. Frustration of contract statutes not to apply:

The parties agree that the sole rights and consequences of cancellation and variation of the Event and of Your registration are set out in this agreement. The Australian Consumer Law and Fair-Trading Act 2012 (Vic), the Frustrated Contracts Act 1978 (NSW) and other legislation (in any other jurisdiction) concerning frustration of contract, do not apply to this agreement.

20. Governing law:

These terms and conditions are made under and governed by the laws applicable in Victoria, Australia, and You accept the non-exclusive jurisdiction of the courts of that place.

21. Notices:

Notices to You must be sent to the email address specified in the registration form You submit to Us. Notices to Us must be sent to Us at the email address noted on the Event website or the registration "app" for the Event. A notice is deemed to have been received on the date of the email unless the same shall be outside the hours of 9am to 5pm on business days in the place of receipt, in which case such notice will be deemed to have been served on the following business day at that place.

TeamMak Website and TeamMak App Acceptable Use Policy

TeamMak will not tolerate any user who submits offensive, abusive or illegal material (i.e. pornography, pirated software, hate mail etc). TeamMak routinely run checks to ensure that this policy is adhered to. If you are unsure what constitutes offensive, abusive or illegal material please contact TeamMak -click here.

Privacy Policy

By registering as a subscriber and/or by purchasing a registration/ticket for a meeting, seminar, or conference/event, an IBOs' relevant IBO number and contact details will be added to a database for the purposes of:

administering both the TeamMak Website and TeamMak App;
updating subscribers regarding meetings; seminars, or conferences/events;
confirming attendance at meetings, seminars, or conferences/events;
and updating IBOs on other business-related subjects.

The database will be maintained by TeamMak and will not be made available to any third parties unless those third parties are authorised and acting on behalf of, or as agents of, TeamMak. Please click here to view the details of the TeamMak Privacy Policy.