The event organiser, THE BLACKOUT, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy – The Blackout
1. Who we are
The Blackout: Fear Experience is produced by No Sheep Allowed Ltd (company registered in the UK).
2. What we collect
When you buy tickets, sign up, or interact with us, we collect:
- Your name, email address, and contact details
- Payment details (processed securely by our payment providers)
- Optional info you share (e.g. “What’s your biggest fear in the dark?”)
3. How we use your data
We use your data to:
- Process and confirm your ticket purchase
- Send you event reminders and important updates
- Keep you safe (e.g. emergency contacts, accessibility needs)
- Improve the experience (e.g. anonymous insights from pre + post questions)
- Share news about future events, only if you’ve opted in
4. How we protect your data
Your data is stored securely. We never sell it to third parties. Payment info is handled by trusted providers like Stripe or Ticket Tailor and never stored by us.
5. How long we keep it
We keep personal data only as long as necessary for event delivery, safety, and legal compliance. Marketing info is kept until you unsubscribe.
6. Your rights
You can:
- Ask to see what data we hold
- Ask us to correct or delete your data
- Opt out of marketing at any time
7. Contact us
For questions about your privacy, contact:
📧 hello@the-blackout.com