The event organiser, The Hindu Cultural Association - Gloucester, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy, Security and GDPR Policy Notice – Members and Prospective Members
This notice explains what personal data (information) we hold about you, how we collect it and how we use and may share information about you during your relationship with The Hindu Cultural Association – Gloucester
(the HCA) and after it ends. We are required to notify you of this information under data protection legislation. Please ensure that you read this notice and any other similar notice/s we may provide to you from time to time when we collect or process personal information about you.
Who collects the information
The information the HCA might collect from you includes your name, family and spouse/partner details, gender, postal address, email address, telephone numbers. We may also collect your communication preferences, your links to social media accounts and other information about you in relation to your interest in community activities. We may also collect personal data provided by you for a specific purpose (e.g. disability and dietary preferences etc. for event management purposes).
Why the information is being collected
The information is collected to pursue the HCA’s legitimate interest as the legal basis (although we may also use your consent, when you have given us your consent, as an alternative legal basis) to:
1. Maintain Membership records and make you aware of things that may be of interest to you.
2. Comply with any legal and regulatory obligations that may arise from time to time (such as GDPR requirements, Charity Commissions requirements, donations and Gift Aid status as required by HMRC etc.).
How the information will be used
The information will be used to pursue the HCA’s legitimate interest in:
1. Informing you about Community activities, events and programmes.
2. To communicate with past and present members and supporters from time to time in respect of matters that may be of mutual interest to you and the HCA.
3. To comply with the HCA’s legal obligations (for example, to demonstrate to regulatory authorities that we follow good practice for safe keeping your information/data etc.).
4. In furthering community wellbeing and charitable, strategic and operational goals of the HCA .
5. We may communicate with you by contacting you by telephone, email, post, text or social media, depending on contact details we hold; respecting any preferences expressed by you to maintain effectiveness of communications by the HCA as an organisation led by volunteers.
Who the information will be shared with
We do not sell your personal data to any other organisation. We will not normally share your information with third parties without your consent save in the performance of the HCA activities in collaboration with other
organisations of similar interest. When we share such information, it will be of general nature (not personal) only and in mutual interest of the HCA, our members and supporters.
For how long the information will be kept
We keep your information during and after your relationship with the HCA for no longer than is necessary for the purposes for which the personal information is collected and processed. Where you have withdrawn your consent to have relationship with the HCA, and the HCA has no further legal basis to keep your information for any other reason, your information will be removed from the HCA records within twelve months of such occurrence.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
However, in the interest of openness, we would like to point out that the HCA is a community interest organisation, led and operated by volunteers, so it does not have infinite resources. Although we follow good practice procedures for safe keeping of your personal data (secure computer with designated and protected
access to personal data), we promote openness with respect to the HCA’s conduct and operations (e.g. minutes of our committee meetings, our annual accounts etc. are open for members to examine), so there will
be open access to the HCA’s collective information (not personal) to our membership. We also use social media, event management services (e.g.: ticketing service providers) and email accounts for communicating with our members and supporters.
Your rights to correct and access your information and to ask for it to be erased.
You will always have right to:
• be informed as to how we collect and use your data (via this Privacy, Security and GDPR Policy Notice)
• access or request a copy of the data we hold about you
• update, amend or rectify errors in the data we hold about you
• change your communication preferences at any time by giving appropriate written notice to the HCA.
How to complain
If you have any questions or concerns about this notice or anything relating to the use of your data, we would appreciate if you raise this with the HCA Secretary (hcagloucester@yahoo.co.uk) in the first instance. The HCA
will endeavour to address promptly any issues in a satisfactory manner.
Failing that you can also contact the Information Commissioner at ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights and how to make a formal complaint.