Privacy Policy for The Queen's Court


The event organiser, The Queen's Court, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Privacy Policy

The Queen's Court

Last updated: March 2026

1. Who We Are

The Queen's Court is a London-based premium women's sport entertainment brand, operated by The QC Women's Sports Club Limited, London, UK.

We are referred to throughout this policy as 'TQC', 'we', 'us', or 'our'. If you have any questions about this policy or how we handle your personal data, please contact us at: info@theqc.co.uk

2. What Data We Collect and Why

We collect personal data in the following contexts:

Website visitors

We collect anonymised browsing data via cookies and analytics tools, including the Meta Pixel and HubSpot tracking, to understand how people interact with our website and to improve your experience. Please see Section 5 for more on cookies.

Members of The Queen’s Court (email subscribers)

When you sign up via our website, we collect your first name, last name, and email address. We use this to send you news, event announcements, and updates about TQC. You can unsubscribe at any time.

Event ticket buyers

When you purchase or register for a ticket via Ticket Tailor, we collect your first name, last name, email address, and optionally your phone number. We use this to process your booking, send confirmation and event communications, and check you in on the day. This data is also synced to our CRM platform, HubSpot, so we can manage our relationship with you over time.

Partnership enquiries

When you submit a partnership enquiry via our website, we collect your name, email address, company name, and any information you choose to include in your message. We use this solely to respond to your enquiry.

3. Legal Basis for Processing

We process your personal data on the following grounds under UK GDPR:

  • Consent — for marketing emails and cookies. You can withdraw consent at any time.
  • Contract — to fulfil your ticket purchase and event booking.
  • Legitimate interests — to understand how our website is used and to improve our services.

4. How We Share Your Data

We do not sell your personal data. We work with the following third-party platforms who may process your data on our behalf:

  • HubSpot — CRM and email marketing platform
  • Ticket Tailor — ticketing and event management
  • Stripe — payment processing for ticket purchases
  • Meta (Facebook/Instagram) — advertising and analytics via the Meta Pixel
  • Squarespace — website hosting

All third-party providers are required to handle your data in accordance with applicable data protection law.

5. Cookies

Our website uses cookies to improve your experience and to help us understand how visitors use our site. The cookies we use include:

  • Essential cookies — required for the website to function.
  • Analytics cookies — help us understand traffic and behaviour on our site, via HubSpot and Google Analytics.
  • Marketing cookies — used to track the effectiveness of our advertising via the Meta Pixel.

You can manage your cookie preferences via the cookie banner on our website, or through your browser settings at any time.

6. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Specifically:

  • Email subscriber data — until you unsubscribe or request deletion.
  • Event booking data — up to 2 years after the event.
  • Partnership enquiry data — up to 1 year after the enquiry.

7. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent for marketing at any time.
  • Object to processing based on legitimate interests.
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@theqc.co.uk and we will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All payment data is processed securely via Stripe and we do not store card details.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review it periodically.

10. Contact

The Queen's Court

London, UK

info@theqc.co.uk