The event organiser, The Underground Vision VZW, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy – The Underground Vision (TUV)
The Underground Vision (TUV) is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller is The Underground Vision (TUV). For any questions regarding your personal data, you can contact us via our official support channels.
2. Personal Data We Collect
When you purchase tickets or interact with our box office, we may collect the following data: name, email address, billing details, and payment information (processed securely via third-party payment providers).
3. Purpose of Processing
We use your personal data solely for:
- Processing and managing ticket purchases
- Sending order confirmations and event-related information
- Providing customer support
- Complying with legal obligations
4. Legal Basis for Processing
We process your data based on:
- The performance of a contract (ticket purchase)
- Legal obligations
- Legitimate interests (such as customer support and event management)
5. Data Sharing
We do not sell your personal data. Your information may only be shared with trusted third parties necessary for ticketing, payment processing, and technical services.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described above or as required by law.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally applicable)
- Restrict or object to processing in certain cases
8. Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
9. Cookies
Our ticketing platform may use cookies to ensure proper functionality and improve user experience.
10. Contact
For any privacy-related questions or requests, please contact us via our official TUV support channels.
By purchasing a ticket, you agree to this Privacy Policy.