Privacy Policy for Todmorden Country Fair


The event organiser, Todmorden Country Fair, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Privacy Policy

Ticket Purchases

Todmorden Country Fair

Last Updated: 14 July 2026

Todmorden Country Fair is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your information when you purchase tickets for our event.

1. Who We Are

Todmorden Country Fair is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or your personal data, please contact:

📧 info@todmordencountryfair.com

2. What Information We Collect

When you purchase tickets, we may collect:

  • Full name
  • Email address
  • Telephone number (where provided)
  • Billing address
  • Ticket purchase information
  • Payment details (processed securely by our payment provider. We do not store your card details.)

3. How We Use Your Information

We use your information to:

  • Process your ticket purchase.
  • Send booking confirmations and tickets.
  • Contact you about important event information or changes.
  • Manage event entry and ticket validation.
  • Respond to enquiries and customer support requests.
  • Comply with our legal and financial obligations.

Our lawful basis for processing your information is:

  • Performance of a contract (your ticket purchase).
  • Compliance with legal obligations.
  • Consent (where you choose to receive marketing communications).

4. Ticket Tailor & Payment Processing

We use Ticket Tailor to manage ticket sales and registrations for our events.

Ticket Tailor acts as a data processor on our behalf and processes your personal information in accordance with applicable data protection laws.

Payments are processed securely through Ticket Tailor's authorised payment providers. We do not receive or store your full payment card details.

You can view Ticket Tailor's Privacy Policy here:
https://www.tickettailor.com/privacy-policy/

5. Marketing

We will only send marketing emails where you have given your consent.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Sharing Your Information

We may share your information with trusted third parties where necessary to operate the event, including:

  • Ticket Tailor
  • Payment processors
  • Event staff and volunteers responsible for admissions
  • IT and website service providers

We never sell, rent or trade your personal information.

7. How Long We Keep Your Data

We will only keep your personal information for as long as necessary to:

  • Fulfil your ticket purchase.
  • Meet legal, accounting and tax obligations.
  • Resolve disputes or enforce our terms and conditions.

When your information is no longer required, it will be securely deleted or anonymised.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take every reasonable precaution, no method of electronic transmission or storage is completely secure.

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information where applicable.
  • Restrict or object to certain processing.
  • Withdraw consent where processing relies on your consent.
  • Request a copy of your personal data in a portable format.

To exercise any of these rights, please contact:

📧 info@todmordencountryfair.com

10. Cookies

If you purchase tickets through our website, cookies may be used to improve your browsing experience, remember your preferences and enable essential website functionality.

You can manage or disable cookies through your web browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect immediately upon publication.

12. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

📧 info@todmordencountryfair.com

If you are unhappy with how we have handled your personal data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk