The event organizer, TOUCH, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Introduction
This policy sets out how we collect, process and hold your personal data if you visit our website or otherwise provide personal data to us. We are TOUCH COMMUNITY LIMITED ("TOUCH", "TOUCH COMMUNITY", "we" or equivalent herebelow) in Hong Kong. We are the data controller of your personal data.
This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at info@touchcommunity.org or call us on +852 561 561 00.
Personal data we collect
We collect, process, store and use personal data when you book a ticket and buy any of our associated products and services to an event including your name, address and email address together with payment information. We may also collect personal data that you give to us about other people if you register them to attend an event. You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.
You do not need to provide us with any personal data to view our websites. However, we may still collect the information set under the Data we automatically collect section of this policy, and marketing communications in accordance with the Marketing Communications section of this policy.
When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.
Data we automatically collect
When you visit our websites, we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device's unique ID number; (b) technical information about your device such as type of device, web browser or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies in accordance with the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our website, our events and the products and services we provide, and for analytical and research purposes.
Marketing Communications
If you do not opt out to receive marketing communications from us you consent to the processing of your data to send you such communications, which may include newsletters, blog posts, surveys and information about new events. We retain a record of your consent.
You can choose to no longer receive marketing communications by contacting us at info@touchcommunity.org or clicking unsubscribe from a marketing email. If you do unsubscribe to marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.
Lawful processing of your personal data
We will use your personal data in order to comply with our contractual obligation to supply to you your tickets to an event and any associated products and services, including to contact you with any information relating to the event or your purchases, to deliver the event and your purchases to you in accordance with any requests you make and that we agree to, and to deal with any questions, comments or complaints you have in relation to the event or your purchases.
We may also use your personal data for our legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for regulatory and legal purposes (for example anti-money laundering), for audit purposes and to contact you about changes to this policy.
Who do we share your data with?
We will only use your personal data relating to the event or activity you have subscribed to.
We may share your personal data with any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, event ticketing providers, email communication providers, IT service providers, accountants, auditors and lawyers.
Under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, for example, as part of anti-money laundering processes or protect a third party's rights, property, or safety.
We may also share your personal data in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
Where we hold and process your personal data
Some or all of your personal data may be stored or transferred outside of Hong Kong for any reason, including for example, if our email server is located in a country outside Hong Kong or if any of our service providers or their servers are based outside of Hong Kong. We shall only transfer your personal data to organisations that have provided adequate safeguards in respect of your personal data.
Cookies
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know your name and/or address. These files are then used by websites to identify when users revisit that website.
Our website uses cookies so that we can recognise you when you return and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that our website may not operate efficiently if you refuse to accept cookies.
We also use Google Analytics or other analytical tools to monitor how the website is used. Google Analytics or equivalent collects information anonymously and generates reports detailing information such as the number of visits to the website, where visitors generally came from, how long they stayed on the website, and which pages they visited. Google Analytics or equivalent places several persistent cookies on your computer's hard drive. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics or equivalent from logging your visits.
Security
We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology.
Where we have given, or you have chosen a password, you are responsible for keeping this password confidential.
However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your personal data, we do not promise that your personal data will always remain completely secure.
Your rights
You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at info@touchcommunity.org.
Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.
If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the respective supervisory authority in Hong Kong.
Our website may contain links to other sites of interest. Once you have used these links to leave our website, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this policy. You should exercise caution and look at the privacy policy applicable to the site in question.
Retention
If you register with us, we shall retain your personal data until you close your account.
If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications.
If you have otherwise booked a ticket or associated products and services with us or contacted us with a question or comment, we shall retain your personal data for 6 months following such contact to respond to any further queries you might have.
General
If any provision of this policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed in accordance with the law of Hong Kong, and that of our service provider's, and you agree to submit to the exclusive jurisdiction of the respective Courts.
We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it. If you continue to use our website after the time we state the changes will take effect, you will have accepted the changes.
Should there are disputes between the English and Chinese versions, the English version prevails. We reserve the right for final interpretation for the meaning of this policy.
簡介
本政策說明當您瀏覽我們的網站或以其他方式向我們提供個人資料時，我們如何收集、處理及保存您的個人資料。我們是 TOUCH COMMUNITY LIMITED（下稱「TOUCH COMMUNITY」、「我們」或於本政策中同義詞彙），在香港註冊。我們是您個人資料的資料控制者。
本政策涉及您的法定權利與義務，請您務必詳細閱讀。如有任何疑問，請電郵至 info@touchcommunity.org 或致電 +852 561 561 00 與我們聯絡。
我們收集的個人資料
當您訂購活動門票及購買任何相關產品或服務時，我們會收集、處理、儲存及使用您的個人資料，包括您的姓名、地址、電郵地址及付款資料。如您為其他人士登記參加活動，我們亦可能會收集您提供的有關該等他人的個人資料。您確認，您已通知該等人士有關本私隱政策的內容，並（如有需要）已獲其同意，讓我們可依法依據本政策處理其個人資料。
您向我們提供的所有個人資料必須真實、完整及準確。如您提供不實或虛假的資料，而我們懷疑或識別出有任何欺詐行為，我們將記錄該情況。
您無需提供任何個人資料即可瀏覽我們的網站。然而，我們仍可能根據本政策「自動收集的資料」一節收集相關資訊，並依照「市場推廣通訊」一節內容發送相關通訊。
當您透過電郵或郵寄方式與我們聯絡時，我們可能會保留該通信紀錄；我們亦可能錄音記錄我們與您的電話通話。
自動收集的資料
當您瀏覽我們的網站時，我們或代表我們行事的第三方會自動收集並儲存有關您裝置及活動的資訊。該等資訊可能包括：（a）您電腦或其他裝置的唯一識別編號；（b）有關您裝置的技術資料（例如裝置類型、網頁瀏覽器或作業系統）；（c）您的偏好設定（例如時區及語言）；以及（d）有關您瀏覽行為及模式的統計資料。我們會根據本政策「Cookies」一節的說明使用 cookies 收集該等資料，並以匿名方式使用所收集的資料，以改善我們的網站、活動、產品及服務，並作分析及研究用途。
市場推廣通訊
如您未選擇拒絕接收市場推廣通訊，我們將視為您已同意我們處理您的資料以向您發送該等通訊，包括電子報、部落格文章、問卷調查及有關新活動的資訊。我們會保留您同意接收通訊的紀錄。
您可隨時透過 info@touchcommunity.org 聯絡我們，或點擊市場推廣電郵中的「取消訂閱」連結來停止接收該等通訊。取消訂閱後，您的新偏好設定可能需最多五個工作天方會生效。因此，在您明確通知我們前，我們將繼續基於市場推廣目的保留您的個人資料。
合法處理您的個人資料
我們將根據我們與您之間的合約責任使用您的個人資料，包括向您提供活動門票及相關產品與服務、就活動或您的訂單向您提供資訊、依照您的請求（如我們同意）交付活動及產品服務，並處理您對活動或訂單的任何查詢、意見或投訴。
我們亦可能基於我們的合法利益使用您的個人資料，包括提供您所需的客戶服務、執行我們與您之間其他協議的條款、符合法律及監管要求（例如防止洗黑錢）、審計用途，以及就本政策的變更通知您。
我們與誰共享您的資料？
我們僅會就您已訂閱的活動或項目使用您的個人資料。
我們可能會將您的個人資料提供予代表我們執行職能的服務供應商、分判商及代理人，並按我們的指示行事，包括支付平台、票務服務供應商、電郵通訊供應商、資訊科技服務商、會計師、審計師及律師等。
在某些情況下，我們可能需要根據適用法律及／或規例披露您的個人資料，例如履行防洗黑錢程序或為保護第三方的權利、財產或人身安全。
我們亦可能在與任何合併、資產出售、整合或重組、融資或我們全部或部分業務被其他公司收購或合併的過程中或相關談判期間，共享您的個人資料。
我們儲存及處理您個人資料的地點
因應情況，我們可能會將您的部分或全部個人資料儲存或傳輸至香港以外地區，例如若我們的電郵伺服器設於香港以外地區，或任何服務供應商或其伺服器設於香港以外地區。我們僅會將您的個人資料傳輸予已就保障您的個人資料提供適當保障的機構。
Cookies
Cookie 是包含唯一識別號的小型文字檔案，會透過您的瀏覽器由網站傳送至您電腦的硬碟。該 Cookie 可識別您的瀏覽器，但不會識別您的姓名及／或地址。網站可透過 Cookie 辨識用戶再次訪問該網站。
我們的網站使用 Cookies，以便我們在您重返網站時辨識您的身份並記住您的設定與偏好。大多數瀏覽器預設接受 Cookies。您可更改瀏覽器設定，以在接收 Cookie 時通知您，或拒絕接受 Cookie。但請注意，若您拒絕接受 Cookie，我們的網站可能無法正常運作。
我們亦會使用 Google Analytics 或其他分析工具以監察網站的使用情況。Google Analytics 或同類工具會以匿名方式收集資料，並產生報告，內容包括網站訪問次數、用戶來源、停留時間及所瀏覽頁面。Google Analytics 或同類工具會在您的電腦硬碟放置多個持久性 Cookie。若您不同意，您可在瀏覽器中停用持久性 Cookie，阻止 Google Analytics 或同類工具記錄您的訪問行為。
資料安全
我們會以保障個人資料安全的方式處理您的個人資料，包括防止未經授權或非法處理，以及防止資料意外遺失、破壞或損壞，並採取適當的技術與組織措施。所有您提供的資訊將儲存於我們的安全伺服器內。任何付款交易將以 SSL 技術加密處理。
若我們向您提供密碼或您自行設定密碼，您有責任妥善保管密碼的機密性。
然而，您亦確認沒有任何系統可百分百安全。因此，儘管我們已採取上述措施保障您的個人資料，我們無法保證您的個人資料在任何情況下都絕對安全。
您的權利
您有權向我們索取我們持有您的個人資料副本，並要求更正任何錯誤或不完整之處。您亦可隨時要求我們刪除您的個人資料。如欲行使上述權利，或根據適用法律享有的其他權利，請聯絡我們：info@touchcommunity.org。
請注意，若您的請求顯屬無理或過度，我們保留收取行政費用的權利。
如您對本政策或我們處理您的個人資料方式有任何投訴，應向香港相關監管機構提出。
我們的網站可能包含其他網站的連結。一旦您點擊該連結離開我們的網站，我們對其他網站的私隱保障將不負任何責任。您應審慎行事，並查閱相關網站的私隱政策。
資料保留
若您已於本網站註冊帳戶，我們將保留您的個人資料，直至您關閉帳戶為止。
若您有接收市場推廣通訊，我們將保留您的個人資料，直至您選擇停止接收該等通訊。
若您曾訂購門票或相關產品與服務，或曾與我們聯絡查詢或發表意見，我們將於最後一次聯絡後保留您的個人資料六個月，以便回應任何後續查詢。
一般條款
若本政策任何條文被具司法管轄權的法院認定為無效或無法執行，該條文應盡可能反映雙方意圖，其餘條文則繼續完全有效。
本政策應受香港法律及我們服務供應商所在地法律管轄及解釋，您同意接受有關法院的專屬司法管轄。
我們可能不時修改本政策條款。您有責任定期查閱本政策，以了解其任何變更。若您於政策變更生效後繼續使用我們的網站，即視為您已接受該等變更。
如中英文版本有任何歧異，概以英文版本為準。本政策的最終解釋權歸我們所有。