The event organizer, Train The Agent™, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
At Train The Agent™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you make online ticket purchases through our platform. By using our website and purchasing tickets, you consent to the practices described in this policy.
Information Collection:
We may collect the following types of information when you make an online ticket purchase:
Personal information: Name, email address, phone number, and billing address.
Payment information: Credit card details, billing information, and transaction history.
Event preferences: Event types, seat preferences, and any additional preferences specified during the ticket purchase process.
Communication data: Correspondence, inquiries, and customer support interactions.
Use of Information:
We may use your personal information for the following purposes:
Processing ticket purchases and delivering tickets to you.
Communicating with you about your purchase, including order confirmations, event updates, and customer service inquiries.
Providing relevant event-related information, such as event reminders and updates.
Improving our services, website functionality, and customer experience.
Conducting market research, data analysis, and statistical purposes (anonymized and aggregated).
Complying with legal obligations and preventing fraudulent activities.
Information Sharing:
We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering services. These third parties are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security audits. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or inquire about our privacy practices, please contact us using the information provided in the "Contact Us" section below.
Updates to the Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at 678-218-1848.
This Privacy Policy is effective as of May 15, 2023 and applies to all online ticket purchases made through our website.