The event organiser, Trials & Error Productions, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy for Trial & Error Events
Effective Date: January 2026
At Trial & Error Events, we are committed to protecting the privacy and personal data of all stakeholders, including attendees, speakers, sponsors, partners, and suppliers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you participate in our events, whether online or in person.
1. Information We Collect
We may collect the following categories of information:
- Personal Identification Data: name, email address, phone number.
- Event Registration Data: ticket purchase details, payment information, accessibility requirements.
- Engagement Data: interactions with our website, mobile apps, or digital platforms, session participation, surveys, and feedback forms.
- Media Data: photographs, video, or audio recordings taken during events.
- Technical Data: IP address, browser type, device information, and usage analytics (for online events or digital engagement).
2. How We Use Your Information
We process personal data for the following purposes:
- To manage event registration and ticketing.
- To communicate event updates, schedules, and logistics.
- To provide customer support and respond to enquiries.
- To personalise your event experience with seating reservations.
- To process payments securely.
- To share event materials, or follow-up content.
- To promote future events (with your consent where required).
- To comply with legal and regulatory requirements.
3. Legal Basis for Processing
We rely on the following lawful bases under data protection legislation:
- Contractual necessity – to fulfil your event registration and participation.
- Consent – for marketing communications, photography, or media usage.
- Legitimate interest – to improve event delivery and stakeholder engagement.
- Legal obligation – to comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell or rent personal data. We may share information with:
- Event partners, (only where relevant and appropriate).
- Service providers supporting event logistics (e.g., ticketing platforms, payment platforms).
- Professional advisers and regulators, where legally required.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
7. Your Rights
You have the following rights under data protection law:
- To access your personal data.
- To request correction of inaccurate data.
- To request deletion of your data (where legally permissible).
- To object to processing or withdraw consent.
- To request restriction or portability of your data.
To exercise these rights, please contact us (details below).
8. Security
We use appropriate technical and organisational measures to safeguard personal data against loss, misuse, or unauthorised access.
9. Photography, Filming, and Media
By attending our events, you may be photographed or recorded. These materials may be used for promotional purposes unless you opt out by notifying us in advance.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Data Protection Officer
D A Barrett
Trial & Error Events
256 St Davids Square, London, E14 3WE
trialanderrorevents@gmail.com