Privacy Policy for TruffleFestival.co.uk


The event organiser, TruffleFestival.co.uk, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.


Privacy & Cookie Policy

Last updated: 3/4/2025

1. Introduction

Truffle Forager Limited is committed to safeguarding your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data when you use our services or attend our events. By engaging with us through our website, signing up to our mailing list, or participating in our activities, you agree to the terms outlined below.

2. Who We Are

Truffle Forager Limited is a UK-registered company specialising in truffle-related events and experiences. Our activities include, but are not limited to:
The UK Truffle Festival, The UK Truffle Dog Championships, Truffle Discovery Days, Truffle Dog Training Workshops and Camps, and Truffle Forager Retreats and Community Events.

We provide educational, culinary, and nature-based experiences focused on sustainable foraging, truffle hunting, and dog training.

3. Information We Collect

We may collect the following types of information:

  • Personal contact details such as your name, email address, and phone number

  • Information submitted through forms, registrations, surveys, and bookings

  • Payment details and transaction information (processed securely via third-party systems)

  • Communications and preferences

  • Website usage data via cookies and analytics tools

4. How We Use Your Information

We use the data we collect to:

  • Manage ticketing, registrations, and communications for Truffle Forager events

  • Send relevant event updates, offers, and community news

  • Provide support and respond to enquiries

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

5. Email Communication & Mailing Lists

When you sign up to our mailing list, your data is securely stored in GDPR-compliant platforms for the purpose of sending communications relevant to Truffle Forager events and services. You may unsubscribe from these communications at any time using the link included in every email.

6. Sharing Your Information

Your personal data is only shared:

  • With trusted third-party service providers involved in processing bookings, delivering communications, or managing events

  • When legally required, or when necessary to protect the rights, property, or safety of Truffle Forager Limited or its users

We do not share or sell your personal information to third parties for unrelated marketing.

7. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your personal data at any time.

8. Security Measures

We implement appropriate technical and organisational measures to secure your personal data. These include secure servers, access controls, and encrypted communication where applicable.

9. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your personal data

  • Restrict or object to the processing of your data

  • Withdraw your consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, please contact us using the details in Section 14.

10. Children’s Privacy

Most of our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors without verified parental consent. If you believe we have received such data, please contact us to request its removal.

11. Third-Party Links

Our website and communications may include links to third-party websites. Truffle Forager Limited is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

Cookie Policy

12. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve user experience.

13. How We Use Cookies

We use cookies and similar technologies to:

  • Analyse traffic and improve website performance

  • Remember preferences and enhance usability

  • Support secure transactions and form submissions

14. Managing Your Cookies

You may control or disable cookies using your browser settings. Most browsers allow you to block cookies or alert you when cookies are being set. Please note that some website functionality may be affected if cookies are disabled.

For more information, visit: www.allaboutcookies.org

15. Changes to This Policy

We reserve the right to update this Privacy & Cookie Policy at any time. Any changes will be posted on our website and are effective immediately upon publication. We encourage users to review this policy regularly.

16. Contact Us

If you have questions about this Privacy & Cookie Policy or wish to make a data request, please contact:

Truffle Forager Limited
Email: team@trufflefestival.co.uk
Address: 82A James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, UK