The event organiser, United Chiropractic Association, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
UCA Privacy Policy
Introduction
As a membership based association dedicated to serving the
chiropractic profession, we understand the importance of
maintaining your privacy, keeping your personal information secure
and complying with data protection laws.
Our lawful basis for processing your personal data is to meet
contractual obligations.
This policy describes what personal information the United
Chiropractic Association may collect from you and sets out how we
collect, process and hold your personal data if you visit our website,
event ticket shop or otherwise provide personal data to us.
We are United Chiropractic Association of Unit 57, Basepoint
Centre, Metcalf Way, Crawley RH11 7XX. We are the data
controller of your personal data.
This policy affects your legal rights and obligations so please read it
carefully. If you have any questions, please contact us at
contact@united-chiropractic.org or call us on 01293 817 175.
Personal data we collect
We collect, process, store and use personal data when you book a
ticket to an event, join as a member or purchase merchandise from
our online shop - including your name, address and email address
together with payment information. We may also collect personal
data that you give to us about other people if you register them to
attend an event. You agree that you have notified any other person
whose personal data that you provide to us of this privacy notice
and, where necessary, obtained their consent so that we can
lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete and
accurate. If you provide us with inaccurate or false data, and we
suspect or identify fraud, we will report this.
You do not need to provide us with any personal data to view our
website or event ticket shop. Please see “Data we automatically
collect” and “Marketing Communications” sections in this Policy
for more information.
When you contact us by email or post, we may keep a record of the
correspondence and we may also record any telephone call we
have with you.
Sensitive personal information
Sensitive personal information is information which relates to issues
including your health, sexual orientation, race or religion. We may
obtain sensitive personal information about you if you volunteer it
during any of your contact with us.
If you are a member of the UCA, the fact of your membership is
itself sensitive personal information, as trade union membership is
included in the definition in the GDPR legislation. We will not share
details of your membership with third parties to use for their own
purposes without your consent.
We have additional obligations to treat sensitive personal
information with appropriate care, taking into account the nature of
that information. The best way to restrict the processing of your
sensitive personal data is not to give it to us unless it is necessary
for the services you are obtaining from us.
However, if you do volunteer such information, you consent to us
processing your sensitive personal information for the purposes for
which you have provided the information, or as either explicitly or
impliedly communicated to you at the time you provided the
information. In particular, you consent to us using our service
providers in the normal course of business to process that sensitive
personal data under an appropriate contract with us.
You also consent to us confirming the existence of your
membership to approved providers who you wish to obtain services
from (eg. our block scheme professional indemnity provider) where
either the services are only available to UCA members or a benefit
is provided by those providers to UCA members.
If you do not consent to this use of your sensitive personal
information you must let us know when you provide us with this
information, or contact us on contact@united-chiropraction.org.
Please note that if you do not wish to consent to such use you may
be restricted in the services you are able to obtain from the UCA.
Data we automatically collect
When you visit our website or event ticket shop, we, or third parties
on our behalf, automatically collect and store information about your
device and your activities. This information could include (a) your
computer or other device's unique ID number; (b) technical
information about your device such as type of device, web browser
or operating system; (c) your preferences and settings such as time
zone and language; and (d) statistical data about your browsing
actions and patterns. We collect this information using cookies in
accordance with the Cookie section of this policy and we use the
information we collect on an anonymous basis to improve our event
ticket shop, our events and the services we provide, and for
analytical and research purposes.
Marketing Communications
If you opt in to receive marketing communications from us you
consent to the processing of your data to send you such
communications, which may include newsletters, blog posts,
surveys and information about new events. We retain a record of
your consent.
You can choose to no longer receive marketing communications by
contacting us at contact@united-chiropractic.org or clicking
unsubscribe from a marketing email. If you do unsubscribe to
marketing communications, it may take up to 5 business days for
your new preferences to take effect. We shall therefore retain your
personal data in our records for marketing purposes until you notify
us that you no longer wish to receive marketing emails from us.
Lawful processing of your personal information
We may use your personal information to:
administer the website;
enable your use of the services available on the website;
send you goods and services purchased via the website;
send invoices to you, and collect payments from you;
send you email notifications regarding your membership and
that you have specifically requested;
to comply with our contractual obligation to supply to you the
tickets to an event that you have booked; to contact you with
any information relating to the event; to deliver the event to
you in accordance with any requests you make and that we
agree to; to deal with any questions, comments or complaints
you have in relation to the event.
send you our UCA e-newsletter, which you can unsubscribe
from at any time;
provide third parties with statistical information about our
users – but this information will not be used to identify any
individual user;
to communicate with you generally.
We may also use your personal data for our legitimate interests,
including dealing with any customer services you require, enforcing
the terms of any other agreement between us, for regulatory and
legal purposes (for example anti-money laundering), for audit
purposes and to contact you about changes to this policy.
Contacting you
As set out above, we may use your personal information to contact
you about other services or opportunities available from the UCA or
selected third parties that we deem suitable to assist you in your
professional capacity as a chiropractor and member of the UCA.
If you do not wish to receive such information, you may indicate this
at the time of applying for membership, or at any time after this by
contacting us at contact@united-chiropractic.org.
Managing your personal information
You may be entitled to obtain access to personal information that
we process about you. If you wish to do so, you should put your
request into writing and send to:-
contact@united-chiropractic.org
or
United Chiropractic Association, Unit 57 Basepoint Business
Centre, Metcalf Way, Crawley, West Sussex, RH11 7XX
If you are a member of the UCA you have direct access to the
personal information we hold about you via the Members Only area
of our website. If you wish to update or change any of the details
that we hold about yourself you may do so by logging into the
Members Only area of the website. If you prefer, you can contact
the office on contact@united-chiropractic.org.
Who do we share your data with?
We may share your personal data with any service providers, subcontractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, event ticketing providers, email communication providers, IT service providers, accountants, auditors and lawyers.
Under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, for example, as part of anti-money laundering processes or protect a third party's rights, property, or safety.
We may also share your personal data in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
Where we hold and process your personal data
Some or all of your personal data may be stored or transferred
outside of the European Union (the EU) for any reason, including
for example, if our email server is located in a country outside the
EU or if any of our service providers or their servers are based
outside of the EU. We shall only transfer your personal data to
organisations that have provided adequate safeguards in respect of
your personal data.
Cookies
A cookie is a small text file containing a unique identification
number that is transferred (through your browser) from a website to
the hard drive of your computer. The cookie identifies your browser
but will not let a website know any personal data about you, such
as your name and/or address. These files are then used by
websites to identify when users revisit that website.
Our website and event ticket shop uses cookies so that we can
recognise you when you return and personalise your settings and
preferences. Most browsers are initially set up to accept cookies.
You can change your browser settings either to notify you when you
have received a cookie, or to refuse to accept cookies. Please note
that our event ticket shop may not operate efficiently if you refuse to
accept cookies.
We also use Google Analytics to monitor how our website and
event ticket shop are used. Google Analytics collects information
anonymously and generates reports detailing information such as
the number of visits to the event ticket shop, where visitors
generally came from, how long they stayed on the event ticket
shop, and which pages they visited. Google Analytics places
several persistent cookies on your computer's hard drive. These do
not collect any personal data. If you do not agree to this you can
disable persistent cookies in your browser. This will prevent Google
Analytics from logging your visits.
Security
We shall process your personal data in a manner that ensures
appropriate security of the personal data, including protection
against unauthorised or unlawful processing and against accidental
loss, destruction or damage, using appropriate technical or
organisational measures. All information you provide to us is stored
on our secure servers. Any payment transactions are encrypted
using SSL technology.
Where we have given, or you have chosen a password, you are
responsible for keeping this password confidential.
However, you acknowledge that no system can be completely
secure. Therefore, although we take these steps to secure your
personal data, we do not promise that your personal data will
always remain completely secure.
Your rights
You have the right to obtain from us a copy of the personal data
that we hold for you, and to require us to correct errors in the
personal data if it is inaccurate or incomplete. You also have the
right at any time to require that we delete your personal data. To
exercise these rights, or any other rights you may have under
applicable laws, please contact us at contact@unitedchiropractic.org.
Please note, we reserve the right to charge an administrative fee if
your request is manifestly unfounded or excessive.
If you have any complaints in relation to this policy or otherwise in
relation to our processing of your personal data, you should contact
the UK supervisory authority: The Information Commissioner, see
www.ico.org.uk.
Our website and event ticket shop may contain links to other sites
of interest. Once you have used these links to leave our event ticket
shop, you should note that we do not have any control over that
other site. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this policy. You
should exercise caution and look at the privacy policy applicable to
the site in question.
Retention
If you register with us as a member, for an event or to purchase
products from us, we shall retain your personal data until you close
your account.
If you receive marketing communications from us, we shall retain
your personal data in accordance with our legal requirements.
General
If any provision of this policy is held by a court of competent
jurisdiction to be invalid or unenforceable, then such provision shall
be construed, as nearly as possible, to reflect the intentions of the
parties and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed in accordance with
the law of England and Wales, and you agree to submit to the
exclusive jurisdiction of the English Courts.
We may change the terms of this policy from time to time. You are
responsible for regularly reviewing this policy so that you are aware
of any changes to it. If you continue to use our event ticket shop
after the time we state the changes will take effect, you will have
accepted the changes.
Our website specific Privacy Policy can be found at
unitedchiropractic.org/privacy