The event organizer, Institute for Vocal Advancement, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
At the Institute for Vocal Advancement, we take your privacy very seriously. But we may collect personal information from you to improve your experience with our website and enable you to purchase our products or use our services. We do so strictly according to the applicable laws.
If you don’t want to provide us with the required personal information, you won’t be able to use certain features of this website. As such, your experience using this website will be diminished, and you won’t be able to purchase our products or use our services.
The website we run is Institute for Vocal Advancement, LLC. We are the controller of the personal data collected from you and are responsible for it. You can reach us at the following:
Institute for Vocal Advancement, LLC
848 N. Rainbow Blvd
Unit #8263
Las Vegas, NV 89107
USA
Since our company is based outside the European Union, we must have a representative according to Art 27 GDPR within the European Union. His contact information is:
Tom Bathgate
We will process your personal data for the following purposes:
For details on the purposes for which we collect your data, please take a look at the section "What data we collect and when we collect it".
We collect your personal data either through your actions on our website or through automated technologies that don’t require any action on your end. We will provide you with more details about this in the following.
Contacting us
When you contact us through a contact form or via email, we collect and process your first name, second name, email address, your message (including all personal data it might contain), and the date and time of your message. We are allowed to do so according to Art 6 sec 1 lit f GDPR because we have a legitimate interest in doing so in order to be able to reply to your request.
If you contact us because you want to receive information on our products and services or are already one of our customers, we are allowed to process and collect the data mentioned above according to Art 6 sec 1 lit b GDPR because it is necessary for the performance of a contract or to take steps prior to entering into a contract.
Any request to us, whether made via contact form or directly via email, is processed by our email provider, Microsoft. Thus all personal data you send to us is also processed by the Microsoft email services we use. The services may also collect and process other data that can be linked to the personal data you send us. For more details on the collected data and the processing, please take a look at their Privacy Policy.
When we use Microsoft’s services, your personal data is transferred and processed outside the European Union in the United States of America. This data transfer is permissible according to Art 46 sec 1 GDPR, since Microsoft participates in the Privacy Shield Framework.
When you subscribe to our newsletter, we collect and process your first name and email address. We also keep a record of the fact that you have agreed to receive our newsletter and have agreed to this privacy policy.
After you subscribe, we send an email to the email address provided to us in which we ask you to confirm your subscription. This is called a "Double Opt-In." We use this procedure to make sure that other people can’t subscribe to our newsletter with your email address without your consent.
You can unsubscribe from our newsletter at any time. In order to do so, you can either send an email to hello@vocaladvancement.com or simply click on the unsubscribe link in the footer of our newsletter.
When we send out a newsletter, we may also collect data concerning the date and time when the message was viewed by you, as well as when you interacted with it, such as by clicking on links included in the message.
We are allowed to collect and process the data you provide when subscribing to our newsletter according to Art 6 sec 1 lit a GDPR because you give us your consent to do so. For the same reason, we are also allowed to send you our newsletter. Furthermore, we are allowed to collect and process data about the fact that you agreed to receive our newsletter and to this privacy policy according to Art 6 sec 1 lit f GDPR because we have a legitimate interest to be able to prove that we only send our newsletter to people who gave us consent to do so. We are also allowed to collect data concerning the date and time when our newsletter was viewed by you, as well as when you interacted with it according to Art 6 sec 1 lit f GDPR because we have a legitimate interest in improving our marketing strategy and the product and service range of our website.
In order to manage the personal data retrieved when you subscribe to our newsletter and to send out the newsletter, we use MailerLite as a processor of your personal data. It is an email address management and message sending service provided by MailerLite, Inc. These services may also collect and process other data that can be linked to the personal data you send us. For more details on the collected data and the processing, please take a look at their Privacy Policy.
When we use MailerLite, Inc. service, your personal data is processed inside the European Union.
We use services that allow interaction with social networks or other external platforms directly from the pages of this website. The interaction and information obtained through this website are always subject to your privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when you do not use it. We are allowed to collect and process this data according to Art 6 sec 1 lit f GDPR because we have a legitimate interest in marketing our website’s content, products, and services through social networks.
In the following, please find more detailed information on the services we use as processors of your personal data for interaction with external social media platforms on this website.
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc. The personal data it collects and processes are:
For more details on the collected data and the processing, please take a look at Facebook Inc.’s Privacy Policy.
When we use Facebook Inc.’s service, your personal data is transferred and processed outside the European Union in the United States of America. This data transfer is permissible according to Art 46 sec 1 GDPR, since Facebook, Inc. participates in the Privacy Shield Framework.
We will only share your data with relevant parties where required such as our staff members, authorized contractors, services used on our website, etc., where necessary to provide you with a service or information.
The section "What data we collect and how we collect it " provides more information about what personal data we share with third-party service providers.
We will store your personal data for as long as necessary:
The following are guidelines for how long information is stored:
It is possible that the processors we use store (part of) your data for different time periods that we can’t influence. Please read their Privacy Policies, which you will find links to in the section "What data we collect and how we collect it" for more details.
If your personal data is subject to the regulations of the GDPR, you may exercise certain rights regarding your personal data processed by us.
In particular, you have the right to do the following:
Where personal data is processed for a public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.
Should your personal data be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing personal data for direct marketing purposes, please go to the section "Purposes for which we will process your personal data."
Any requests to exercise your rights can be directed to us through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by us as early as possible and always within one month.
However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We use the services of data processors located outside the European Union for the purposes named in this Privacy Policy. When doing so, we make sure that the data protection standards applicable in the EU are ensured. For more details, please review the section "What data we collect and how we collect it."
A list of the data processors processing data outside the EU and corresponding information is also available by request via email to hello@vocaladvancement.com.
To secure your data, we implement appropriate technical and organizational measures according to Art 23 GDPR.
In particular, for the best possible security of your data, our service through the website is provided via a secured SSL connection between your server and the browser. This means that the data shall be transferred in encrypted form. However, please note that when data is transferred over the internet, the possibility of security breaches cannot be entirely excluded. Complete protection of your data from access by unauthorized parties is therefore technically impossible.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effect on you or substantially similarly impairs you.
Profiling means any form of automated processing of personal data that involves using personal data to evaluate certain personal aspects relating to a natural person, in particular, to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
We do not use automated decision-making, including profiling when processing data. However, our third-party providers may carry out such profiling in individual cases. If possible, we will inform you about such facts.
For further information, you may contact us any time via email at hello@vocaladvancement.com.