The event organiser, WVSG Admission Tickets - CLICK HERE, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you book tickets or visit our website.
Who We Are
Wye Valley Sculpture Garden
The Nurtons, Tintern, NP16 7NX
Email: info@wyevalleysculpturegarden.co.uk
We are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
When you purchase tickets, sign up to our mailing list, or contact us, we may collect:
- Your name
- Email address
- Telephone number
- Billing information
- Booking and ticket information
- Any information you provide when contacting us
Payments are processed securely through third-party payment providers including Stripe. We do not store your payment card details.
How We Use Your Information
We use your information to:
- Process ticket bookings
- Send booking confirmations and event information
- Respond to enquiries
- Manage admissions and visitor records
- Improve our website and visitor experience
- Send occasional updates or marketing communications if you have opted in
We only collect information that is necessary for operating the sculpture garden and managing bookings.
Ticket Tailor
We use Ticket Tailor to manage ticket sales and event bookings. Information submitted during the booking process is processed and stored securely by Ticket Tailor on our behalf.
You can read Ticket Tailor’s privacy policy here:
Stripe Payments
Payments are securely processed through Stripe. We do not have access to your full payment details.
You can read Stripe’s privacy policy here:
Marketing Communications
If you choose to join our mailing list, we may occasionally send updates about exhibitions, events, artist news, and seasonal openings.
You can unsubscribe at any time using the link included in our emails.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers where necessary for:
- payment processing
- ticket management
- email communications
- website hosting
These providers are required to handle your data securely and lawfully.
Data Retention
We retain booking and customer information only for as long as reasonably necessary for administrative, legal, or operational purposes.
Your Rights
Under UK data protection law, you have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- withdraw consent for marketing communications
- lodge a complaint with the Information Commissioner’s Office (ICO)
To make a request, please contact us at:
info@wyevalleysculpturegarden.co.uk
Cookies
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Last updated: May 2026