The event organiser, Yay Yay Events, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
This policy outlines how we collect, process, and store your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are Yay-Yay Events, located at Calle Puerto 14 Planta 1 Oficina 3, Spain, and act as the data controller of your personal data.
This policy affects your legal rights and obligations, so please read it carefully. If you have any questions, please contact us at info@yayyay.events or call us at 0034 644 398 316.
Personal Data We Collect
We collect, process, store, and use personal data when you book a ticket or purchase any of our related products and services for an event. This may include your name, address, email address, and payment information. We may also collect personal data you provide about other people if you register them for an event. By providing such information, you confirm that you have notified any individuals of this privacy policy and, where necessary, obtained their consent so we can lawfully process their data.
All personal data you provide must be true, complete, and accurate. If you provide inaccurate or false data and we suspect or detect fraud, we will record this.
You are not required to provide personal data to simply view our event ticket shop. However, we may still collect information outlined in the Data We Automatically Collect section and send marketing communications as described in the Marketing Communications section.
When you contact us by email or post, we may keep a record of the correspondence and may also record any telephone calls we have with you.
Data We Automatically Collect
When you visit our event ticket shop, we, or third parties on our behalf, automatically collect and store information about your device and activities. This may include (a) your device's unique identifier; (b) technical information about your device such as its type, web browser, or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing behavior and patterns. We collect this information using cookies as described in the Cookies section and use it to improve our ticket shop, events, products, and services and for analytics and research purposes.
Marketing Communications
If you opt in to receive marketing communications, you consent to us processing your data to send you such materials, including newsletters, surveys, and information about new events. We retain a record of your consent.
You can choose to stop receiving marketing communications by contacting us at info@yayyay.events or clicking "unsubscribe" in a marketing email. Changes may take up to 5 business days to take effect. We will retain your data for marketing purposes until you inform us you no longer wish to receive such communications.
Lawful Processing of Your Personal Data
We use your personal data to fulfill our contractual obligations, including delivering your tickets, communicating event-related information, and addressing inquiries or complaints.
Additionally, we may use your data for legitimate interests such as customer service, compliance with legal and regulatory obligations (e.g., anti-money laundering), audits, and notifying you of policy changes.
Who We Share Your Data With
We may share your personal data with service providers, subcontractors, and agents performing functions on our behalf, such as payment processors, ticketing services, IT services, accountants, auditors, and lawyers.
Under certain circumstances, we may be legally required to disclose data, such as for anti-money laundering procedures or to protect the rights, property, or safety of a third party.
International Transfers of Data
Some or all of your personal data may be stored or transferred outside of the EU. We ensure any transfer of data complies with the safeguards set by the GDPR.
Cookies
We use cookies to recognize you and personalize your settings. You can change your browser settings to refuse cookies, but this may affect the functionality of our site.
We use Google Analytics for statistical analysis. You can disable persistent cookies in your browser to prevent Google Analytics from tracking your visits.
Security
We process your data with measures to protect against unauthorized access or accidental loss. However, no system is completely secure. If we provide you with a password, you are responsible for keeping it confidential.
Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, contact us at info@yayyay.events. If you have complaints, you may contact the Spanish Data Protection Agency.
Data Retention
We retain your data while your account is active or until you opt out of marketing. If you book a ticket or contact us, we retain data for 6 months to respond to inquiries.
Policy Changes
We may update this policy periodically. We recommend reviewing it regularly. By continuing to use our site, you accept these changes.