The event organiser, York Unlocked, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
York Unlocked Privacy Statement
1 Introduction
Welcome to York Unlocked CIO’s privacy notice. This Privacy Statement explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. It also explains your rights and how to contact us.
We take the privacy of all of our building owners/contacts, partners, customers and web site users very seriously and take all reasonable steps to protect your personal information. Our employees and contractors have been made aware of their responsibility to keep your information confidential.
2 What information do we collect?
In order to provide you with the information you request we may collect, store and use personal about you such as.
Identity Data: First name and surname
Contact Data: Phone numbers, E-mail address
Technical Data: check cookie policy
Usage Data such as analytics data on the use of our website(s)
Marketing and Communications Data such as preferences for newsletter
3 Legal bases for processing
We will process your personal data lawfully, fairly and as transparently as we can. We may process your personal data because:
You give us consent to do so for a specific purpose. Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time.
It satisfies a legitimate interest, such as sending you communications relevant to the services that you have requested from us or shown an interest in, managing your subscription, keeping you updated of our events, and letting you know of any downtime we are experiencing.
We need to process your data to comply with a legal obligation.
4 How will we use your information?
We use the information you provide:
i. to administer and provide information upon your request;
ii. to track activity on our website;
iii. to manage our relationship with you;
iv. to recommend services or provide information that might be of interest to you;
v. to conduct surveys where you have provided consent to be contacted for surveys and
vi. to improve our website, service, marketing and customer relationships.
5 How we share your personal data
We will only disclose your personal information to third parties, e.g. local authority where you have given us your explicit consent to do so or we are otherwise required by law to do so. We will not provide your personal information to any third parties for any marketing or promotional purposes. Subscribers to our services/products can cancel their subscription at any time and are given an easy way of doing this. You can click on the ‘unsubscribe’ link in your e-mails to unsubscribe from our newsletter.
6 How long do we retain your data for?
We will only retain your personal data for as long as we need it unless we are required to keep it for longer to comply with our legal, accounting or regulatory requirements.
In some circumstances we may carefully anonymise your personal data so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you. We use this anonymised information to improve the way we work and our services.
7 Security of your information
We take the security of your personal information very seriously and it is secured in accordance with current legislative requirements, industry standards and technology. We take all reasonable steps to guard against unauthorised access to customer data and have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse. We only allow access to your personal data when it is absolutely necessary, and then under strict guidelines as to what use may be made of that information. Although we take all reasonable steps to create a secure environment, we cannot guarantee the safety of any personal data which you provide to us.
8 Your rights and controlling your personal data
You may exercise certain rights regarding your data, such as the following:
The right to access. If you wish to access your personal data, you can do so at any time by contacting us.
The right to seek rectification. If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us.
The right to deletion. You can ask us to delete or remove your personal data from our systems where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
The right to object. You have the right to object to the processing of your personal data at any time for direct marketing purposes. You can also object in certain other circumstances to our continued processing of your personal data.
The right of restriction. You have the right, under certain circumstances, to restrict the processing of your data.
The right to data portability. You have the right under certain circumstances to be provided with a copy of the personal data we have on you in a structured, machine-readable and commonly used format and for us to transfer it to a third party.
Any requests to exercise these rights can be done by emailing connect@york-unlocked.org.uk. These requests can be exercised free of charge and will be addressed as early as possible and always within one month.
You also have the right to make a complaint to your supervisory authority. In the UK, this is the Information Commissioner’s Office (www.ico.org.uk).
9 Use of Cookies
Like other websites, information and data on our website may, with your consent, be collected using standard technology called ‘cookies.’ Cookies are small pieces of information that are stored by the browser on a website vistor’s device and are used to record how people use and navigate our website. Cookies do not attach to your system or damage your files.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
10 Opting-out
To stop receiving our newsletter or any other service/product please contact us at the address below or use the unsubscribe option on our electronic newsletter, or alternatively email us at connect@york-unlocked.org.uk
11 Contact information
Project Director
YORK UNLOCKED
127 Clifton, York YO31 6BL
07505 885064
12 Changes to this Privacy Statement
We keep our privacy statement under regular review. This privacy notice was last updated on 21 April 2023.