The event organiser, YourEntry, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Effective date: 10 October 2025
1. Who We Are
YourEntry is a ticketing platform operating in the UK. We are the data controller for information collected through our website and app.
2. Data We Collect
- Account details: name, email, phone
- Transaction data: purchases, payment method (no full card storage)
- Device & usage data: IP address, browser, cookies
- Communication data: messages, marketing preferences
- Event data: tickets held, attendance, preferences
3. How We Use Your Data
Purpose |
Legal Basis |
To process ticket purchases & provide access |
Contract |
To send confirmations, updates, or marketing |
Consent / legitimate interest |
To prevent fraud, maintain security |
Legitimate interest |
To comply with tax & legal obligations |
Legal obligation |
You can withdraw consent at any time without affecting lawful prior processing.
4. Data Sharing
We share information only when necessary:
·Payment processors
·Event organizers
·Analytics & hosting providers
·Legal authorities (when required)
We do not sell personal data to third parties.
5. Data Retention
We retain data only as long as necessary for operational and legal purposes, typically up to 7 years for transaction records.
6. Security
We use encryption, access controls, and regular monitoring to keep your information safe.
7. International Transfers
When transferring data outside the UK, we ensure proper legal safeguards such as adequacy decisions or standard contractual clauses.
8. Your Rights
Under the UK GDPR you have rights to:
·access, correct, delete, or restrict your data
·object to processing
·withdraw consent
·request data portability
·lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at:
info@yourentry.co.uk