Privacy Policy for ZIGF


The event organizer, ZIGF, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.


Privacy Policy

In accordance with the articles 3, section I, 15, 16, 33 and 36 and other applicable articles of the Federal Law for the Protection of Personal Data in Possession of Individuals (the "Protection of Personal Data Law "), articles 11, 12, section III, 14, 23, 24 to 27 and other applicable articles of the Regulations of the Federal Law for the Protection of Personal Data in Possession of Individuals (the "Regulations"), as well as any other applicable rules and regulations (including those that replace them), the Zihuatanejo International Guitar Festival ("ZihuaFest. com"), domiciled in Zihuatanejo, Guerrero, Mexico, is responsible for the lawful processing of your Personal Information (as such term is defined below), which it undertakes to process in accordance with the provisions of Article 6 of the Personal Data Protection Law and in accordance with the purposes established in this privacy policy (the "Privacy Policy").

For the execution of the rights granted to you by the Personal Data Protection Law, as well as to limit the use or disclosure of your personal data, the Data Owner (as defined in Article 3 section XVII of the Personal Data Protection Law) may contact ZihuaFest.com by e-mail to: info@zihuafest.com.

  1. OUR COMMITMENT WITH PRIVACY

    1. ZihuaFest.com, will respect the privacy of any person who provides his or her Personal Information when visiting the website: www.zihuafest.com (the "Website).

    2. This Privacy Policy outlines the information ZihuaFest.com may collect and how ZihuaFest.com may treat that information. It also explains the security measures taken to protect your information, the ability to access your information, the transfer of personal data we can do, and who you may contact at ZihuaFest.com to have your questions regarding this Privacy Policy answered.

    3. By using and browsing the ZihuaFest.com Website, you expressly consent to the processing of your Personal Information and thereby consent to the processing of your Personal Information by ZihuaFest.com in accordance with the Privacy Policy.
      Denying your permission for the treatment of your Personal Information implies the impossibility to continue with our relationship..

  2. COLLECTING AND PROCESSING YOUR INFORMATION

    1. This Privacy Policy covers the collection and processing of personal information on or through the Web Site.

    2. Only in the case that you voluntarily provide your personal data, ZihuaFest.com will collect, through the Website, personally identifiable information about you, including but not limited to: (i) your name; (ii) your address; (iii) your telephone number; (iv) your e-mail ; (hereinafter, the "Personal Information" or "Personal Data"). If you do not want us to collect your Personal Information, please refrain from providing it.

    3. Personal Data collected through the Website may be used for the following purposes:

      1. Provide information via telephone, either by Whatsapp or SMS message, or electronically, regarding the Zihuatanejo International Guitar Festival.

      2. To make the transfer of Personal Data collected by ZihuaFest.com in favor of any third party, who will have the quality of obligated third party as provided by the Protection of Personal Data Law, in accordance with the provisions of this Privacy Policy

      3. To send communications with notices, messages, news, invitations to events, whether through printed, electronic, telephonic and/or face-to-face media for advertising, promotional or marketing purposes, unless you expressly state your wish not to receive them.

      4. Market analysis in order to offer the most appropriate advertising and content according to the customers' needs.

      5. Protect, acknowledge or defend ZihuaFest.com's proprietary rights, as well as it´s confidential information;

      6. Maintain the security of our website and our users;

    4. En caso de que usted nos brinde Información Personal, le comunicamos que esa Información Personal será objeto de tratamiento automatizado e incorporada a la base de datos de ZihuaFest.com.

    5. We inform you that ZihuaFest.com will at no time collect sensitive personal data, such as those referring to racial or ethnic origin, present and/or future health status, genetic information, religious, philosophical and/or moral beliefs, union membership, political opinions and sexual preference, among others.

  3. PERSONAL INFORMATION

    1. ZihuaFest.com collects Personal Information online when, among other things:

      1. You enter personal data in the contact form on the Website, including Landing Pages, hyperlinks or Plug-ins within the Web Site.

      2. You use the Web Site.

      3. You send us questions, inquiries or comments or contact the Web Site.

      4. You request information.

      5. You provide in any way information to the Website (chats, forums, uploads, etc.).

    2. In all cases in which you provide your Personal Information, and in accordance with the legislation in force, you state that the personal data, including the Personal Information provided is correct, true and current.

    3. In cases where you provide us with your Personal Information, you agree and give us your free and express consent for such Personal Information to be used for the purposes mentioned in this Privacy Policy and authorize that it be treated, stored and collected in the databases owned by ZihuaFest.com. In this sense, you authorize your Personal Information to be shared with any partner in the music and business sector. Likewise, you accept the terms of this Privacy Policy.

  4. EMAIL

    1. Zihuafest.com may send you e-mails regarding the content of the Website, or in response to your questions or comments. Zihuafest.com may also send you e-mails with information about Zihuafest.com, unless you expressly indicate that you do not wish to receive such e-mails through the processes implemented by Zihuafest.com for that purpose.

    2. You may at any time request the removal or blocking of your name from the database referred to in this Privacy Policy by following the procedure outlined in section 10 of this document.

    3. Any email you receive from Zihuafest.com will inform you how to opt-out of receiving future emails. In addition, you may change your preferences for receiving future e-mails at any time.

  5. OTHER INFORMATION - COOKIES AND WEB BEACONS
    When you access the Web Site we may store some information on your computer in the form of a "Cookie", "Web Beacon" or similar file that allows us to obtain information such as means of session identification, authentication, user preferences, data stored by the browser with which you access the Web Site, information that allows us to monitor your behavior on the Web Site, IP address of origin, browser used by you, operating system, time of access to the Web Site and association of your e-mail data. With most Internet browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning message before a Cookie is stored. Please refer to your browser instructions to learn more about these functions.

  6. SHARING YOUR INFORMATION
    The Personal Information you provide will be treated as confidential. Notwithstanding the foregoing, in order to provide accurate and appropriate information about the Zihuatanejo International Guitar Festival, as well as to comply with the purposes of this Privacy Policy, we may share all or part of the Personal Information provided by you, including behavioral records, search interest parameters, search history and activity on the Website, to third parties.
    The Personal Data collected may be transferred for the purposes described herein, either in Mexican territory or in other countries, subject to the requirements and exceptions set forth in the Personal Data Law. When the Personal Data is transferred internationally, the treatment of the Personal Data will be governed in accordance with the legislation that regulates the recipient of the Personal Data, which may be materially different from the Mexican legislation. Notwithstanding the foregoing, when we transfer your Personal Data to other countries, it will be protected and transferred in the manner described herein.

  7. PROTECTING YOUR PERSONAL INFORMATION

    1. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of your Personal Information, Zihuafest.com has put in place certain physical, electronic, managerial, and procedural safeguards to guard and secure the Personal Information we collect online. We safeguard Personal Information in accordance with established security standards and procedures and continually evaluate new technology to protect that information. Zihuafest.com guarantees that the internal processes of the databases comply with the legal obligations of security and confidentiality imposed by the laws of each country regarding privacy and protection of personal data law.

    2. Notwithstanding the foregoing, you acknowledge that the existing technical means that provide security are not entirely secure, and that even when all reasonable security measures are taken, it is possible to suffer manipulation, destruction and / or loss of information. In such cases, Zihuafest.com will proceed as required by the laws of each country regarding privacy and data protection.

  8. MINORS

    1. Zihuafest.com does not intend to collect Personal Information from minors. Where appropriate, Zihuafest.com will specifically instruct minors not to provide such Personal Information on our Website.

    2. We inform you that as a parent, legal guardian or representative you will be responsible for your minor children or under your guardianship to access the Website, so we strongly recommend taking appropriate precautions while browsing the Website. We also inform you that some browsers can be configured to prevent children from accessing certain pages.

  9. EXTERNAL LINKS
    The Website may contain links to and from other Internet sites. Zihuafest.com is not responsible for the privacy practices or the handling of personal information on those sites. Zihuafest.com recommends that you consult the privacy practices of such websites before using them.

  10. RIGHTS OF THE USER - EXERCISE OF ARCO RIGHTS

    1. If you have provided Personal Information through the Web Site, you may access, review, modify, delete and update your Personal Information at any time you wish.

    2. To enforce the rights of access, rectification, cancellation or opposition, or revocation of consent previously granted for the processing of your Personal Information, you must comply with the requirements of Article 29 of the Personal Data Protection Law, for which you must submit a duly signed written request to Zihuafest.com, and you must identify yourself to the satisfaction of Zihuafest.com, by official identification. Zihuafest.com will answer each request within a maximum of 20 (twenty) business days (or the term that corresponds according to the applicable legislation in force at the date of the request), from the receipt of the request that meets the requirements of Article 29 of the Personal Data Protection Law and that the aforementioned request and identification are submitted in the terms indicated.
      The contact in Mexico to assert your rights of access, rectification, cancellation or opposition of Personal Information or to revoke your consent to the processing of your Personal Information is: : info@zihuafest.com. Such request must contain at least the following information:

      1. Name, e-mail address to which you may receive notifications regarding this process and address, in order to respond to your request within the deadlines established in the applicable law;

      2. copy of your official identification, passport or any other document that proves your identity or proves the personality of your legal representative, and in case the request is made through the legal representative, accompany the document that proves your powers as representative;

      3. clear and precise description of the personal data on which the applicant seeks to enforce any of the aforementioned rights of access, rectification, opposition, cancellation or revocation, as well as a clear and precise description of the request;

      4. date and signature of the applicant; and

      5. any other element or document that facilitates the location of such personal data.


      Once the request to enforce the ARCO Rights is received, Zihuafest.com will have a period of 20 (twenty) business days to take the necessary actions to enforce your ARCO Rights or, where appropriate, request additional information.
      Once the ARCO Rights validation procedure is completed, Zihuafest.com will notify you via the email address designated for this purpose.

    3. Likewise, if you subscribe to any of the communications offered by Zihuafest.com you may unsubscribe at any time by following the instructions included in each communication.

    4. Zihuafest.com will cooperate with the authorities of each country when they formally request any information related to our databases.

    5. In case you wish to limit the use or disclosure of your Personal Information, the same procedure established in section 10.2 above must be followed.

  11. CHANGES TO THIS PRIVACY POLICY
    Zihuafest.com reserves the right to modify this Privacy Policy from time to time, in which case the updated Privacy Policy will be published on this Web Site, being the obligation of users to regularly review this section in order to be informed of any changes that may have occurred.

  12. COMPLAINTS AND CLAIMS
    If you believe that your right to Protection of Personal Data has been injured by any conduct of Zihuafest.com, or our actions or responses, or presume that in the processing of your Personal Data there is any violation of the provisions of the Protection of Personal Data Law and its Regulations, you may file a complaint or complaint with the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI).

    This Privacy Policy was last updated on July 21, 2023.

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