This workshop is part of the Empowered Leadership for Safe Compassionate Care Workshop Series facilitated by Tom Bell MIHSCM, Director and Lead Consultant, Cormetis Consulting. 

Tom is an author, consultant, educator, and speaker with extensive experience in organisational culture and ethics. He draws on a unique combination of lived, learned, and professional experiences to provide informed best practices.

Tom specialises in wilful blindness, ethical fading, and cultural conformity in public services, and created the IHSCM How To Speak Up Safely in Health and Social Care Short Course Masterclass. 

Join Tom, who will introduce you to the behavioural sciences and provide you with new insights into a largely unacknowledged phenomenon that impacts on us all.

This session will equip leaders and managers with the knowledge and skills to recognise and combat wilful blindness, ultimately leading to safer and more ethical organisational practices.

All Workshops in this series:

1. Building and maintaining service-user-safe cultures 28th November 2024

2. An introduction to wilful blindness 5th December 2024

3. Modelling positive leadership behaviours to build trust 30th January 2025

4. Engaging effectively and empathetically with employees 6th February 2025

5. Engaging compassionately with those affected by poor care 27th March 2025

6. Engaging effectively and building trust with external stakeholders 3rd April 2025

7. The Orange 7th Hat: When and How to use it (Ethics for Leaders) 8th May 2025

8. Handling and learning from service-user complaints as part of PSIRF 15th May 2025

(download and share brochure)

Why should I attend?

“Attending this series will equip you with the knowledge and skills to enhance service user safety, develop leadership abilities, and improve engagement with teams, care professionals and families.”

“You’ll also learn how to handle complaints effectively, incorporate ethical decision-making, and communicate compassionately with those affected by poor care.”

IHSCM Members can attain High Performance Leadership Framework points towards their continued personal development, by attending individual sessions during this event. https://ihm.org.uk/hpl-dashboard/

This event is FREE for IHSCM members*. For those who are not yet members of the IHSCM Tickets are £12.00 (incl. VAT) per workshop.

If you belong to one of the following organisations you may be entitled to free IHSCM membership; please email us at events@ihm.org.uk from your work email advising who you work for and which of the following you belong to, for further details:

Care Associations:
Berkshire Care Association
Bradford Care Association
Care & Support West
Devon Integrated Social Care Alliance
East Midlands Care Association
Gloucester Care Providers Association
Hampshire Care Association
Havering Care Association
Kirklees Care Association
Lancashire and South Cumbria Integrated Care Board (ICB)
Lincoln Care Association
Norfolk Care Association Ltd
Nottingham Care Association
Oxfordshire Association of Care Providers (OACP)
Suffolk Care Association Ltd
West Midlands Care Association
Yorkshire Care Alliance

NHS Trusts:
Guy's and St Thomas'​ NHS Foundation Trust
Kettering General Hospital NHS Foundation Trust
Mersey and West Lancashire Teaching Hospitals NHS Trust
Royal Wolverhampton Hospitals NHS Trust
Royal Brompton and Harefield hospitals
University Hospitals of Leicester NHS Trust
University Hospitals of Northamptonshire NHS Group
Walsall Healthcare NHS Trust

Other (please note some universities only offer membership to students on certain courses):
Arden University
Family Nursing & Home Care, Jersey
NHS Graduate Management Training Scheme (GMTS)
NHS Education for Scotland
Health Education Improvement Wales
Premier Community
RAF Medical services
South Fulham PCN
Staffordshire University
St Martins Care
TuVida
Trivallis
University of South Wales
University of Wales Trinity Saint David (London Campus)
Williams Medical

*Please note you will need to enter your IHSCM membership number to qualify for a free ticket. You can find your membership number by:

- logging into your IHSCM account

- clicking on the 'Members' tab and choosing 'My Account' from the drop down list

- click the blue 'view and update you member profile' button

- your IHM number will be at the top of the page under personal details

Should you experience any issues please email us at events@ihm.org.uk