The event organiser, ERSOU, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Introduction
This policy sets out how we collect, process, and hold your personal data if you visit our event ticket shop or otherwise provide personal data to the Eastern Region Cyber Protect Network (ERCPN) of PO Box 513, Stevenage, Herts, SG1 9LL.
ERCPN is the data controller, and this policy sets out your legal rights and obligations so please read it carefully. If you have any questions, please contact us at cyberprotectersou@beds.police.uk.
Personal data we collect
ERCPN collects, processes, and stores personal data when you book a ticket to an event such as your name, county, and email address. We may also collect personal data that you give to us about other people if you register them to attend an event. You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.
All personal data that you provide to us must be true, complete, and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.
You do not need to provide us with any personal data to view our event ticket shop.
Data automatically collected
When you visit the event ticket shop, ERCPN or third parties acting on ERCPN’s behalf, automatically collect and store information about your device and your activities. This information includes:
ERCPN collects this information using cookies in accordance with the Cookie section of this policy and data is collected anonymously for analytical and research purposes for the improvement of ERCPN’s event ticket shop, events and the products and services it provides, and for analytical and research purposes.
Lawful processing of your personal data
ERCPN processes your personal data in order to comply with its contractual obligation to supply to you your tickets to an event, including:
ERCPN may also process your personal data for its legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for auditing purposes and to contact you about changes to this policy.
Who does ERCPN share your data with?
ERCPN will not share data with anyone. Ticket Tailor processes the data that you, the data subject directly provide. Ticket Tailor will share this data with ERCPN for the purposes of contractual fulfilment. Therefore, Ticket Tailor can be defined as an agent of ERCPN and data subjects should ensure they are familiar with their policies etc.
How personal data is stored
Ticket Tailor is compliant with GDPR principles and the personal data is not moved outside of the EU. Data stored directly by the ERCPN is done so in compliance with the Data Protection Act 2018 on servers in the UK.
You can find more information about Ticket Tailors GDPR compliance here - https://www.tickettailor.com/gdpr/
Cookies
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know your name and/or address. These files are then used by websites to identify when users revisit that website.
ERCPN’s event ticket shop uses cookies so that it can recognise you when you return and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that the event ticket shop may not operate efficiently if you refuse to accept cookies.
We also use Google Analytics to monitor how the event ticket shop is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the event ticket shop, where visitors generally came from, how long they stayed on the event ticket shop, and which pages they visited. Google Analytics places several persistent cookies on your computer's hard drive. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.
Security
ERCPN shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures. All information you provide to us is stored on secure servers, as set out in the section earlier about how ERCPN stores your data.
Your rights
You have the right to obtain from ERCPN a copy of the personal data that is held about you, and to require ERCPN to correct errors in the personal data where there is any inaccuracies or incompleteness. You also have the right at any time to require that ERCPN delete your personal data, colloquially known as the right to be forgotten. To exercise these rights, or any other rights you may have under applicable laws, please contact ERCPN at cyberprotectersou@beds.police.uk.
Please note, ERCPN reserves the right to charge an administrative fee if your request is manifestly unfounded or excessive.
If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the UK supervisory authority: the Information Commissioner’s Office(www.ico.org.uk).
ERCPN’s event ticket shop may contain links to other websites of interest. Once you have used these links to leave our event ticket shop, you accept that ERCPN does not have any control over the content of such other websites. Therefore, ERCPN cannot accept any responsible for the protection and privacy of any information which you provide whilst visiting such websites which are not governed by this policy. ERCPN strongly encouraged you to exercise caution and look at the privacy policy applicable to the website in question.
Retention
If you have booked a ticket or associated products and services or contacted ERCPN with a question or comment, your personal data will be retained for 6 months following such contact to facilitate a response to any further queries you might have.
General
If any provision of this policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed in accordance with the law of England and Wales, and you agree to submit to the exclusive jurisdiction of the English Courts.
ERCPN may without notice, change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it. Your continued use of ERCPN’s event ticket shop after the time any stated changes take effect implies your acceptance of these terms.