GDPR compliant ticketing

GDPR introduces enhanced responsibilities on organisations operating in Europe that collect personal data.

Ticket Tailor's compliance with GDPR

We have taken a number of steps to comply with the GDPR. For more details about our compliance and how we handle your data please check our latest legal documents below:

You own all your ticket buyer and attendee data

When you use Ticket Tailor for selling tickets and collecting data from your attendees you are the “data controller” of all your attendees’ data. We are a “data processor”, which means that we won’t do anything with your attendees’ data other than what you need us to in order to provide our service. We won’t be sending your attendees any marketing emails, sharing their data with anyone and if you want us to delete the data, just ask. It’s your data. 100%.

We ensure that all your data is protected!

The servers and databases that power Ticket Tailor are located in the EU in Ireland. We inevitably use a small number of third parties, some of which are outside of the EU, to provide our ticketing service and we have contracts with each of them that oblige them to comply with the GDPR. You can find the full list of these third parties and what we use them for here.

We’ve made it easy to upload your privacy policy for your attendees

Under the GDPR, you must tell attendees why you are collecting their personal data and how you are using it. Usually this information is set out in a privacy policy that the individual can read when they give you their data. You may already have a privacy policy, in which case you can easily upload it to your online box office so that your attendees can see it when registering for tickets.

Don't have a privacy policy? Easily create one for free

If you don’t have a privacy policy you can click here to use our free privacy policy generator and get one in a couple of minutes. It’s designed specifically for event organisers to use and if you like it, don’t forget to give it a share!

It's now easier for you to collect marketing consent

Under data protection laws, you may need to collect consent to send email marketing. We’ve made it really easy to add an email marketing opt-in checkbox on your online box office. We’ve also hooked it up with our MailChimp integration so that only those who opt in get synced to your MailChimp account.

Need a privacy policy?

Use our FREE privacy policy generator!

If you have any questions about our approach to GDPR please email