The event organiser, TRKKN, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
This privacy notice is applicable to this website and explains how we process personal data in our business as per the General Data Protection Regulation (GDPR).
Summary in Non-Legalese
If you visit this website, we collect some information about how you interact with it in order to understand how visitors use our website
If you register to our events, we will use third parties to process your registration
If you want to talk to us about specifics of how we process your data, you can contact dpo@trkkn.com
Controller and Contact Information
Our contact details are:
Company name: Trakken GmbH, hereinafter referred to as “We” or “TRKKN”
Company address: Zirkusweg 1, 20359 Hamburg, Germany
Data protection contact email address: dpo@trkkn.com
If you feel that any information here is unclear, or missing, please do not hesitate to reach out.
What Are My Data Protection Rights?
Right to Access. To obtain the confirmation that we process personal information about you, to access and obtain copies of the information, as well as information relating to the processing we carry out.
Right to Rectify. To request your personal information be updated or corrected where appropriate.
Right to Delete. To request your personal information be deleted, where appropriate.
Right to Restrict Processing. To request that we restrict the processing of your personal information in some circumstances, such as where you contest the accuracy of the personal information, while we investigate your concern.
Right to Data Portability. To receive your personal information in a commonly used electronic format, including that we transfer your personal information in that format directly to another person.
Right to Object. To object to certain types of processing, such as direct marketing, profiling, and for purposes of scientific or historical research and statistics.
Right to Withdraw Consent. To withdraw your consent at any time when the processing relies upon consent (such withdrawal shall not affect the lawfulness of our processing of your personal information based on consent before its withdrawal).
Right to complain to a supervisory authority or other regulator. You may have the right to lodge a complaint with a supervisory authority or other regulator, for example in the country in which you reside, place of work or where the alleged infringement took place. We ask that you contact us in the first instance to attempt to resolve your complaint before you complain to a supervisory authority or regulator.
To exercise any of these rights, you may contact us at the contact details listed above. You can also exercise your right to complain to the relevant supervisory authority or other regulator by contacting them via contact details indicated on their website.
Why Are You Processing My Personal Data?
We strive to minimize our data processing such that none of the processing operations will cause you to be surprised. This means that we aim to either explicitly tell you about the processing or ask you for consent for the processing right before the moment that the processing happens. This includes the following situations:
You Register for an Event
If you register for one of our events, we will send you communication relating to the event. For this, we will process data that you provide to us such as:
Your full name
Your email address
The company that you work for
To process your registration, we work with a subprocessor called “Ticket Tailor”. Ticket Tailor is a UK company registered at
Zimma Ltd, trading as Ticket Tailor of Unit 222
Mare Street Studios
203-213 Mare Street
London, E8 3LY
United Kingdom
www.tickettailor.com
Ticket Tailor will process the data that you provided to us during the checkout funnel in line with our instructions, exclusively to process your registration. Therefore, our respective legal basis is GDPR Art. 6(1) (b), “contract”.
Ticket Tailor exclusively processes your data in the European Union. You can find more details about their processing, including a list of their subprocessors to provide their services, here.
You Subscribe to our Newsletter
To provide you with our newsletters, we will process the following information (“Subscriber Data”):
Name
Email address
The company that you work for
Address (optional)
Phone number (optional)
Job position
Country
During the process of registering for one of our events, you will have the option to subscribe to our newsletter. Our legal basis to do so, is your consent per GDPR Art. 6(1)(a). Afterwards, you will need to confirm your email address via a so-called “double opt-in email”. Only after clicking on the confirmation link in that email, will you receive our newsletter. Additionally, you can find an unsubscribe link at the bottom of each email that we send you.
For the distribution of our newsletter, we are making use of a subprocessor called Mailchimp. We have concluded a data processing agreement with the company offering the Mailchimp service. This company is registered at
The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308
USA
www.mailchimp.com
You can find a public copy of the data processing agreement here.
Mailchimp stores your Subscriber Data in data centres in the United States. Mailchimp is certified under the EU-US Privacy Shield mechanism. Therefore, the legal basis for transferring your Subscribe Data to the United States is the adequacy decision pursuant to GDPR Art. 45.