Manage your orders like an event pro

When the ticket sales start coming in, our goal is to make your life as easy as possible – so you have more time to focus on the important things that make your event a success.

Don't just take our word for it!

4.9/5 Capterra

4.9/5 G2

4.8/5 Google

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Easy admin, no stress

Every feature we release is about making your life as an event creator just that little bit easier. We know you probably have a million things to think about – and you don't want to spend more time than necessary managing your orders and ticket buyer queries. Check out our powerful set of features to help you out.

Review, search and export in an instant

With Ticket Tailor you own all your customer data. That means you have total access to review, search and export all ticket buyer data as needed.

  • Access to order and ticket buyer data
  • Search by name, email or ticket
  • Export data to CSV
  • Create custom reports

Edit any order in a few simple clicks

It can be a pain to have to edit a ticket, so we aim to make it as simple as possible. Just search the order you're looking for and perform a host of useful actions.

  • Resend ticket to buyer
  • Edit details and add notes
  • Cancel and void tickets
  • Refund orders to card or voucher code
  • Transfer order date between occurrences

Self-service order management

Make everyone's life easier and turn on ticket buyer self-serve to allow your customers to edit their own tickets – instead of contacting you. Win win!

  • Set custom business rules
  • Dictate refund options and terms
  • Review and reschedule ticket
  • Cancel ticket and auto-refund
Learn more
Amy LaBelle founder of LaBelle Winery smiling at customer with glass of red wine in her hand
Not only has it made our guest experience so much better, but it has made our team feel so much more comfortable.

Amy LaBelle, LaBelle Lights, USA

Powerful features for pros

Automate emails

If you have important event information, you can schedule emails and share with your ticket buyers via our Email Broadcast feature.

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Bulk cancel and refund

You can filter orders based on an event name or date and save yourself hours of precious time with bulk cancellations.

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Partial refund

Dive into an order to process partial refunds to compensate ticket buyers exactly as required.

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