We’ve released an update to our ‘Orders’ page, so that you can add a new order for an existing ticket buyer more quickly.
This will help you sell more tickets in less time.
You can now create a new order from an existing customer order directly from the ‘Orders’ overview. A quick click of a button will take you to the checkout page, where you will find their new checkout form auto-filled with the information from their previous order.
It’s useful to be able to create orders quickly for:
Repeat ticket buyers who book over the phone.
Ticket buyers who want to switch dates.
Ticket buyers who want to buy tickets in person, at your event.
We hope that this update makes selling tickets even easier!