We have taken a number of steps to comply with the GDPR. For more details about our compliance and how we handle your data please check our latest legal documents below:
When you use Ticket Tailor for selling tickets and collecting data from your attendees you are the “data controller” of all your attendees’ data. We are a “data processor”, which means that we won’t do anything with your attendees’ data other than what you need us to in order to provide our service. We won’t be sending your attendees any marketing emails, sharing their data with anyone and if you want us to delete the data, just ask. It’s your data. 100%.
The servers and databases that power Ticket Tailor are located in the EU in Ireland. We inevitably use a small number of third parties, some of which are outside of the EU, to provide our ticketing service and we have contracts with each of them that oblige them to comply with the GDPR. You can find the full list of these third parties and what we use them for here.
Under data protection laws, you may need to collect consent to send email marketing. We’ve made it really easy to add an email marketing opt-in checkbox on your online box office. We’ve also hooked it up with our MailChimp integration so that only those who opt in get synced to your MailChimp account.
If you have any questions about our approach to GDPR please email firstname.lastname@example.org.