From ethics to data privacy – 5 lesser-known factors that make Ticket Tailor an awesome ticketing partner

There are a lot of amazing ticketing platforms out there. So which do you choose when it comes to picking the perfect partner for your events? When comparing platforms, it’s likely you’ll look at a range of factors from fees to features and ease of use. These things are very important, for sure. But there are other ways to narrow things down; factors that you may not have initially thought of, but which can make a big difference to you as an event creator. 

Below, we round up five (pretty cool) things you might not know about Ticket Tailor. And which we think set us apart from the crowd. Let’s go ⚡.

🌱 We’re a B Corp

We’re a B Corp, which means we’ve been rigorously assessed as a business to make sure we act according to a stringent set of standards. These standards relate to a whole host of things relating to social and environmental performance, transparency, and accountability. That’s a long and convoluted way of saying we genuinely care about people, and our planet. Making a profit is not our sole reason for being. We want to give back, and to act in a way that positively impacts all stakeholders in our business. 

Whether you run local yoga classes or international conferences, working with a ticketing platform that aligns with your values can feel very powerful. It’s one small way of following through with your commitment to do things better, and to strive for positive change. If your attendees share the same sort of values as you, they’ll care about the suppliers and partners you choose to work with. And your ticketing platform is part of that.

Find out more about our mission: Growth on Purpose >

“A massive draw [for using Ticket Tailor] is the fact that [it] has B Corp certification which means our values are closely aligned.” Jannine Barron – Founder of Nature’s Boardroom Immersion Experiences.

📈 You own your data

Did you know that some ticketing platforms gather data about your customers and stipulate in their fine print that this data technically belongs to them? And that they then use this data to serve their business – which might actually end up being bad for your business? 

For example, they might decide to send marketing emails to your attendees. Worse still, they might actively promote other competing events to your attendees. Ouch. Competing events or not, your customers may end up feeling peeved that their data has been acquired in the process of buying tickets to your event, resulting in an inbox full of marketing emails. 

At Ticket Tailor, we don’t do any of this 👆. In fact, we never actually own your data in any way, shape or form. In other words – all that hard work you put into growing your audience is for you (and only you) to benefit from – as we think that's the way it should be. 

🤗 Everyone gets amazing customer service

We don’t care if this sounds a bit braggy. We offer amazing customer service, and we get great reviews for this time and time again. We’ll help you with your queries within a few minutes of you getting in touch, whatever time of day or night it is, wherever you are in the world. And this applies to every single person that uses our platform – including those who run free events (so who don’t pay to use Ticket Tailor). 

Our platform doesn’t operate on a complex subscription model, which means there are no special perks – like getting fast customer service – for certain users. It doesn’t matter whether you run a highly profitable festival with thousands of attendees or local PTA sessions, you’ll always get the same fast, friendly help from our team.

“Thank you to Ticket Tailor for the amazing customer service. I’ve messaged support a few times during our initial setup and always received a prompt response and resolution. Your platform has made ticketing simple and efficient, helping us focus on delivering the best experience for our guests. We're grateful for the support and look forward to continuing this journey with you!” – Chris Hester, owner & performer at Hester’s Theatre of Magic

👂We listen to requests – and act on them

We’re all ears when it comes to ideas and requests from Ticket Tailor users and regularly implement feature updates based on these. We’re not a big faceless corporation, we’re just a team of regular people who are always up for a chat! If there’s a feature you wish we had or a functionality that would make your life easier, there’s a good chance we’ll get to work on making this happen. 

Likewise, if there’s an area of event planning that’s got your head in a spin, or you’d like to learn more about, you can let us know. We regularly run in-depth webinars bringing in industry experts to help event creators on our platform thrive in what they do. And you can pick the brains of said experts if you like, because we always give you the chance to ask questions during the webinar 😌. 

🌍 Your ticket sales help save the planet

As we touched on above, we genuinely care about giving back. One of the ways we do this is through our Penny For The Planet initiative, which sees us donate 1p per every ticket sold on our platform to environmental charities. We’re currently partnered with four incredible initiatives, which are each helping combat climate change and other environmental issues:

• Cumbria Wildlife Trust
• Heal Rewilding
• Rainforest Foundation UK
• Ocean Conservation Trust

1p per ticket sold may not sound like much… at first. BUT – it all adds up. In fact, it added up to  £180,317 ($223,457) in 2024 alone! And we’ve actually raised a huge £435,000 through this initiative since we started it. Not bad, huh? 💸

“I feel really good knowing that a portion of the fees I pay for are supporting an awesome business doing important work for small entrepreneurs like me, as well as our planet.” – Sophie, a happy Ticket Tailor user 😌

💚 Feel-good ticketing for your events

Looking for a ticketing partner that just feels right? Sometimes it’s about more than pricing and features. (Although it probably helps that we offer industry-leading low fees and a full suite of ticketing tools, from analytics and marketing integrations to a free check-in app.)

If working with a ticketing company that shares your values, doesn’t profit off your data and offers amazing customer service sounds pretty good to you… you know what to do 👇.

💫 Create your free Ticket Tailor account