UPDATE: This has been extended until 1st September. Read more here.
As coronavirus sweeps across the globe, governments are being forced to take unprecedented steps in limiting social interactions. This is seemingly affecting almost every sector, and arguably none more so than the events industry.
At Ticket Tailor we’ve seen first hand event organisers having to postpone and cancel the events they’ve worked hard to prepare for. We’ve seen charities lose vital fundraising opportunities, venues miss out on revenue from their sell-out shows and friends foregoing long-awaited reunions.
However, we’ve also seen incredible innovation and creativity. Ticket Tailor is now alive with event organisers finding new ways to bring people together, with a large percentage taking place solely online.
Jonny White, Ticket Tailor’s Founder says:
“At Ticket Tailor we’ve been asking ourselves a simple question: What more can we do to support event organisers during this difficult time?
Gathering together, building community, learning new things and being entertained are all core to the human experience, and we want to enable this to continue where possible.”
So in response to the current situation we are making Ticket Tailor free to use for all online events until 1st July 2020. We hope this will increase the amount of events on offer, provide vital additional revenue for event organisers and create more choice and support to the general public.
Over the coming weeks we’ll be showcasing your online events and providing inspiration, tips and tricks for how to keep connected with your audience during this time when in-person events are not possible.
Please reach out to customer support via the dashboard if you have any questions.
Below are some FAQs we anticipate you having:
How do I claim this offer?
When creating an event, check the ‘This is an online event’ box and we’ll automatically offer you free ticketing on all ticket sales.
I have an online event already live, can I benefit from this offer?
If you edit your event and check the ‘This is an online event’ box then all future ticket sales will be free.
Do I still have to pay Stripe/Paypal fees?
Stripe and Paypal charge small fees for processing the payments your ticket buyers make. Unfortunately, we have no control over these fees so they will still be applied to all transactions.
What if I’m on a monthly plan?
If you are on a monthly plan, all sales of online events will not count towards your monthly quota.
I’m happy paying fees, can I still pay Ticket Tailor?
Yes, we provide an option to keep fees as normal.
Why just online events?
Over the next three months we anticipate the vast majority of events to be held online, and in most countries we operate in in-person gatherings are no longer allowed. It feels appropriate to dedicate our support to online events at this time.
When does the offer apply until?
All ticket sales for events that take place on and up to the 30th June 2020. So, for clarity, if you setup an online event for 1st August 2020, you will be charged our normal fees for ticket sales of that event.
How can I support Ticket Tailor?
As you can imagine, our business is also heavily impacted by the current situation. The majority of our new event organisers discover us through referrals and recommendations from existing users. If you know of event organisers who would benefit from this offer, or use social media, please share this announcement far and wide. Many thanks for your support!